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Service Desk (12174922) Job Opening In singapore sg – Now Hiring Helius


Job description

Title: Service Desk Analyst

Work Location: Serangoon North, Singapore

Candidates must be in Singapore.

  • Responsible for supporting the IT Help Desk Services organization to ensure services are delivered to meet customer business needs and expectations.

  • Receives and responds to customer problems, issues, and requests.

  • Ensures proper documentation, notification, escalation, and tracking and follow up of all incidents.

    Help other support team members to resolve urgent/outstanding issues.

  • Act as a contact point between Helpdesk Operations and Other teams.

    Assist supervisor to provide report to the management.
  • Must be willing to work on 24x7 shifts
  • If you feel, you are the right fit for this job, you may submit your resume by clicking “APPLY”

    Alternatively, you may send you resume to

    Thanks and Best Regards

    Karanam Vijaya Kiran

    (EA Registration no: R1443178)

    Recruitment Manager

    Helius Technologies Pte Ltd (EA Licence No: 11C3373)

    36, Robinson Road, #13-05, City House, Singapore 068877

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Helius adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

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    Helius interview tips for Service Desk (12174922)

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