Location: Bendemeer
Remuneration: Up to $2,800 with allowances
Contract: 3-month contract (extendable based on performance)
Job Responsibilities:
- Attend to incoming calls related to the client's project
- Follow basic troubleshooting guides provided
- Log, categorize, and close tickets according to standard SOP
- Provide first-level support and escalate issues as necessary
- Maintain clear and professional communication with users
Qualifications & Experience:
- NITEC, Diploma, or equivalent in Information Technology or related field
- 1 year relevant experience in a similar scope preferred
- Strong verbal communication and interpersonal skills
- Able to follow SOPs accurately
Only shortlisted candidates will be notified.
Harineshwari Lakxmi | EA Personnel Reg No: R
APBA TG Human Resource Pte Ltd | EA License: 14C7275