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Urgent! Service Desk Analyst | 12 Hours Shift - Tai Seng [DAPH] Job Opening In Singapore, Singapore – Now Hiring PERSOL
Service Desk Analyst | 12 Hours Shift - Tai Seng (DAPH)
Location:
Tai Seng (TSX)
Shift Work Hours:
12 hour shifts Day alternating – 3 days on 2 days off, 2 days on 2 days off
Training Period:
normal work hours for 2 to 3 months – after the training period will be shift work
Contract Duration:
12 months (Renewable)
Responsibilities:
Serve as the first point of contact for customers seeking technical assistance over the phone or email
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Determine the best solution based on the issue and details provided by the customer
Walk the customer through the problem‐solving process
Direct unresolved issues to the next support personnel
Provide accurate information on IT products and services
Record events and problems and their resolution in logs
Follow up and update customer status and information
Pass any feedback and suggestions by the customer to the appropriate internal team
Identify and suggest possible improvements on procedure
We regret that only shortlisted candidates will be notified.
Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform – GO.
Click here to apply
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Unlock Your Service Desk Potential: Insight & Career Growth Guide
Real-time Service Desk Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Desk in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9656 jobs in Singapore and 7847 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Service Desk roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! PERSOL is currently hiring and seeking a Service Desk Analyst | 12 Hours Shift Tai Seng [DAPH] to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Desk Analyst | 12 Hours Shift Tai Seng [DAPH] Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at PERSOL adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Desk Analyst | 12 Hours Shift Tai Seng [DAPH] Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Desk Analyst | 12 Hours Shift Tai Seng [DAPH] typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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