Role
Service Desk Engineer L1
JD
Responsibilities
Excellent communication skills
Interpersonal skills, active listening
Attend to Phone, Email and any other online queries where applicable
Managing incidents including business expectations and communication
Comply to process and procedures
Admiistrative tasks
Qualifications
1 year previous Service desk or equivalent experience
1 year previous Service desk or equivalent experience
Strong knowledge of Microsoft based operating systems, MS Outlook and MS Office
ITIL Knowledge will be a plus
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