• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Service Desk Technician Job Opening In Singapore, Singapore – Now Hiring ENVIRODYNAMICS SOLUTIONS PTE. LTD.


Job description

About the Role
We are looking for a Service Desk Technician (Level I) to join our MNC client's IT support team in Singapore.

You'll be the first point of contact for users who need technical assistance, ensuring smooth daily operations and minimal downtime.

This role suits someone who enjoys solving technical problems, learning on the go, and providing excellent service to colleagues and clients.

Responsibilities

  • Act as the first line of support via phone, email, web portal, or chat.

  • Troubleshoot and resolve issues related to hardware, software, and network connectivity.

  • Escalate complex issues to higher-level engineers with proper documentation.

  • Use remote access and diagnostic tools to assist users effectively.

  • Log, track, and follow up on all IT support requests to ensure timely resolution.

  • Prepare user guides, FAQs, and documentation to improve end-user experience.

  • Monitor recurring issues and suggest process improvements.

  • Maintain a high standard of customer service and uphold SLA commitments.

Requirements

  • Diploma or degree in Computer Science, Information Technology, or related discipline.

  • 1–3 years of relevant IT support experience preferred.

  • CompTIA certification is an advantage.

  • Good working knowledge of Windows 10/11, Active Directory, Azure, and Microsoft Office Suite.

  • Familiar with Cisco AnyConnect, remote tools, and ticketing systems.

  • Understanding of ITIL framework will be a plus.

  • Strong communication, documentation, and interpersonal skills.

  • Customer-oriented mindset and ability to work well in a team.

What We Offer

  • Supportive and collaborative work culture.

  • Opportunities for skills development and professional growth.

  • Convenient office location and stable working hours ( 40-hour onsite work week).

Work Conditions

  • Standard office environment with extended computer use.

  • May occasionally require lifting of IT equipment.

Interested candidates kindly click the APPLY NOW button.

By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

EnviroDynamics Solutions Pte Ltd

Reg.

No: R

EA License No.: 12C6285

Required Skill Profession

Other General


  • Job Details

Related Jobs

Elitez Pte Ltd hiring Service Desk Job in North East Community Development Council, SG.02, Singapore
Elitez Pte Ltd
North East Community Development Council, SG.02, Singapore
Rapsys Technologies Pte. Ltd hiring Service Desk Job in Singapore
Rapsys Technologies Pte. Ltd
Singapore
WSH Experts Pte Ltd hiring Help desk technician Job in Singapore
WSH Experts Pte Ltd
Singapore
ST Engineering hiring Service Desk Engineer Job in Singapore
ST Engineering
Singapore
U3 hiring Service Desk Engineer Job in singapore, singapore, singapore, singapore, Singapore
U3
singapore, singapore, singapore, singapore, Singapore
U3 hiring Service Desk Analyst Job in singapore, singapore, singapore, singapore, Singapore
U3
singapore, singapore, singapore, singapore, Singapore
Helius hiring Service Desk (12174922) Job in singapore, sg, singapore, sg, Singapore
Helius
singapore, sg, singapore, sg, Singapore
DXC Technology hiring Service Desk Agent Job in Singapore
DXC Technology
Singapore
U3 hiring IT Service Desk Job in singapore, singapore, singapore, singapore, Singapore
U3
singapore, singapore, singapore, singapore, Singapore
PLOY ASIA PTE. LTD. hiring Service Desk Engineer Job in Singapore
PLOY ASIA PTE. LTD.
Singapore
Alphaeus Pte Ltd hiring Service Desk Engineer Job in Central Singapore Community Development Council, SG.01, Singapore
Alphaeus Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
APBA TG Human Resource Pte Ltd hiring Service Desk Agent Job in Central Singapore Community Development Council, SG.01, Singapore
APBA TG Human Resource Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Confidential hiring Service Desk Engineer Job in Singapore
Confidential
Singapore
Encora hiring Service desk Engineer Job in Singapore
Encora
Singapore
ALLEN OVERY SHEARMAN STERLING LLP hiring Service Desk Analyst Job in Singapore
ALLEN OVERY SHEARMAN STERLING LLP
Singapore
Ambition hiring Service Desk Analyst Job in Singapore
Ambition
Singapore
Alphaeus Pte Ltd hiring IT Service Desk Job in North East Community Development Council, SG.02, Singapore
Alphaeus Pte Ltd
North East Community Development Council, SG.02, Singapore
U3 InfoTech Pte Ltd hiring Service Desk Engineer Job in Downtown Commercial Core, Alberta, Singapore
U3 InfoTech Pte Ltd
Downtown Commercial Core, Alberta, Singapore
Rapsys Technologies Pte. Ltd hiring IT Service Desk Job in Singapore
Rapsys Technologies Pte. Ltd
Singapore
TempServ Pte Ltd hiring Service Desk Analyst Job in North West Community Development Council, SG.03, Singapore
TempServ Pte Ltd
North West Community Development Council, SG.03, Singapore
AMBITION GROUP SINGAPORE PTE. LTD. hiring Service Desk Analyst Job in Singapore
AMBITION GROUP SINGAPORE PTE. LTD.
Singapore
Network For Electronic Transfers (S) hiring Service Desk Support Job in Singapore
Network For Electronic Transfers (S)
Singapore
Michael Page hiring Service Desk Analyst Job in Singapore
Michael Page
Singapore
PERSOL hiring Service Desk Engineer Job in North East Community Development Council, SG.02, Singapore
PERSOL
North East Community Development Council, SG.02, Singapore
Private Advertiser hiring Service Desk Agent Job in North East Community Development Council, SG.02, Singapore
Private Advertiser
North East Community Development Council, SG.02, Singapore
PERSOL hiring Service Desk Agent Job in Central Singapore Community Development Council, SG.01, Singapore
PERSOL
Central Singapore Community Development Council, SG.01, Singapore
ITCAN Pte Ltd hiring Service Desk Analyst Job in Singapore
ITCAN Pte Ltd
Singapore
TTI Electronics Asia Pte Ltd hiring Service Desk Supervisor Job in North East Community Development Council, SG.02, Singapore
TTI Electronics Asia Pte Ltd
North East Community Development Council, SG.02, Singapore
APBA TG Human Resource Pte Ltd hiring Service Desk Agent Job in Central Singapore Community Development Council, SG.01, Singapore
APBA TG Human Resource Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
BANKING COMPUTER SERVICES PRIVATE LIMITED hiring Service Desk Support Job in Singapore
BANKING COMPUTER SERVICES PRIVATE LIMITED
Singapore
DXC Technology Singapore Pte Ltd hiring Service Desk Agent Job in Central Singapore Community Development Council, SG.01, Singapore
DXC Technology Singapore Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
PERSOL hiring Service Desk Analyst Job in Tai Seng, Tai Seng, Singapore
PERSOL
Tai Seng, Tai Seng, Singapore

Unlock Your Service Desk Potential: Insight & Career Growth Guide


Real-time Service Desk Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Desk in Singapore, Singapore, highlighting market share and opportunities for professionals in Service Desk roles.

9656 Jobs in Singapore
9656
7849 Jobs in Singapore
7849
Download Service Desk Jobs Trends in Singapore and Singapore

Are You Looking for Service Desk Technician Job?

Great news! is currently hiring and seeking a Service Desk Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ENVIRODYNAMICS SOLUTIONS PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Service Desk Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Desk Technician?

Key qualifications for Service Desk Technician typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Desk Technician?

To improve your chances of getting hired for Service Desk Technician, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Desk Technician Job Success

ENVIRODYNAMICS SOLUTIONS PTE. LTD. interview tips for Service Desk Technician

Here are some tips to help you prepare for and ace your Service Desk Technician job interview:

Before the Interview:

Research: Learn about the ENVIRODYNAMICS SOLUTIONS PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Desk Technician interview at ENVIRODYNAMICS SOLUTIONS PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ENVIRODYNAMICS SOLUTIONS PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Service Desk Technician Positions

Setting up job alerts for Service Desk Technician is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!