Job Responsibilities:
- Attend to customer enquiries and complaints, including on-site calls.
- Recommend preventive measures and provide prompt and effective resolution to technical problems.
- Assist customers with prompt resolutions for any product or service issues.
- Responsible for setting up, installation and troubleshooting of semiconductor equipment at customer sites.
- Responsible for providing pre and post sales technical support to service and upgrade equipment.
- Assist in technical training for customers on setup, operations and maintenance.
- Build and maintain strong customer relationship.
Job Requirements:
- Diploma or Degree in Electrical/Electronics/Mechanical Engineering.
- At least 2 years of relevant working experience with knowledge in semiconductor and cleanroom environment.
- Good analytical and interpersonal skills.
- Strong communication skills.
- Good team player with ability to lead and multi-task.
- Must be able to work long hours in a cleanroom environment.
- Able to travel within short notice.
Aaron Teo Yiau Bing (CEI No. R
Contact Number:
Recruit Express Pte Ltd
EA Licence No. 99C4599
We regret that only shortlisted candidates will be contacted.