Senior Service Engineer (Generator) Up $6,000 + $250 Allowance
Standby support and 24/7 emergency call for customer support.
- Technical support, site recovery and maintenance responsibilities to distributors/end customers.
- Installation, commissioning & on-site training to support customers according to the scope
- Generate a service report to customer in a systematic manner.
- Investigate and handle all customers' complaints related to product failures.
- Investigates root causes of failures and recommend solutions.
- Review and assist in determining the extend of damage and repairs of warranty claims from distributors.
- Maintain relationship with key customers to ensure the follow through until the issue is resolved.
- Develop service training material, ensures all technical & training documents are up-to-date.
- Provide training to distributors & dealers for service and troubleshooting skillsets
- Diploma/Degree in Electrical/Mechanical with 8 years of marine field servicing
Experience in control system and able to commit traveling when neccessary.
Senior Project Engineer (Power System) Up $6,000 + $250 Allowance
Execute projects to ensure works done are within the schedule.
- Liaise with stakeholders to carry out the scope of the project.
- Monitor track of the progres and lead Factory Acceptance Test with customers/distributors.
- Ensure all documentations are endorsed, coordinate site testing and provide technical support.
- Study and assist to generate project cost estimation, and submit a monthly report of project status.
- Support 3rd party product & drawings for submittals, and participate in continuous improvement.
- Work with cross-functional team to update projects status in weekly project meeting.
- Manage site installations work and ensure completion within timeline.
- Work with sub-contractors on site installations work, drawings, and materials submittals.
- Diploma/Degree in Mechanical/Electrical with 2 -5 years of relevant experience.
- Ablilty to interpret Mechanical & Electrical drawings
- Familiar with generators, controls, and associated equipment will be added advantage
Interested applicants, send in your updated resume by clicking Apply Now
Lin Weikang
EA Personnel No: R
EA License No: 23C1894