The primary role of this position is to provide high quality repair and preventative maintenance services for all Hach brands equipment.
Responsibilities
Perform installation and commissioning of Hach water analyzers at customer sites.
Conduct preventive maintenance in accordance with standard service procedures and schedules.
Carry out troubleshooting and repair of analyzers to minimize downtime and maintain product reliability.
Support site acceptance tests (SAT), functional testing, and calibration activities.
Prepare and submit service reports and documentation accurately and promptly.
Provide technical feedback to Service and Product teams for continuous improvement.
Ensure all work is performed safely and in compliance with Hach and customer EHS requirements.
Maintain good communication and a professional relationship with customers.
Qualifications
2+ years of experience in field service, technical support, or maintenance of analytical instruments.
Eager learner with good learning capability.
Good customer interaction skills.
Able to work independently and prioritize work.
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