Service Go-To-Market Program Manager Graduate (TikTok Shop Governance & Experience) - 2026 Start (BS/MS) at TikTok.
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TikTok Shop’s Governance and Experience (GNE) team is a global, mission-driven group dedicated to building a safe, fair, and seamless marketplace for users, sellers, and creators.
Behind every transaction, we shape trust policies, engineer intelligent systems, and design secure, intuitive user journeys that protect the integrity of the platform and enhance the e-commerce experience for millions every day.
We are looking for talented individuals to join our team in 2026.
As a graduate, you will have opportunities to pursue bold ideas, tackle complex challenges, and unlock growth.
Launch your career where inspiration is infinite at TikTok.
Successful candidates must be able to commit to an onboarding date by end of year 2026.
Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply.
Applications are reviewed on a rolling basis — we encourage you to apply early.
What makes our graduate track unique?
Our graduate track is designed to develop cross-functional talent with deep expertise in governance and experience, while also cultivating broad, cross-domain understanding.
Within your first year, you’ll rotate into carefully selected cross-functional teams to broadening your perspective, sharpen your problem-solving skills, and develop leadership to drive meaningful impact across the business.
Each rotation’s duration and pathway are designed to help you connect the dots across business areas, grow strategically, and build the versatility needed to thrive in a fast-evolving environment.
As part of the GNE organization, the Service Support Centre (SSC) delivers Customer Service to Buyers, Partners, and internal users.
The Selling Partner Support (SPS) team supports Partners and internal users.
We are looking for a Regional Go-to-Market (GMT) program manager responsible for working with regional Policy and Product owners.
The candidate will manage Go-To-Market (GTM) readiness through regional standard-operating-process (SOP), sales-campaign readiness and training for a service support launch.
By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here:
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TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, with offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Inspiring creativity is at the core of TikTok's mission.
Our product helps people express themselves, discover and connect — and our global, diverse teams make that possible.
We create value for our communities, inspire creativity, and bring joy.
We strive to do great things with great people, lead with curiosity and humility, and make an impact in a rapidly growing tech company.
We embrace challenges and maintain an Always Day 1 mindset to achieve meaningful breakthroughs for ourselves, our company, and our users.
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Our platform connects people across the globe and so does our workplace.
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