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Urgent! Service Management Specialist Job Opening In Singapore, Singapore – Now Hiring NETS
Job description:
Position Summary
The Service Management team at BCS provides operational support to BCS and participants.
The division ensures seamless participant onboarding/offboarding, effective coordination of participant support, operational reporting, secure certificate management, timely issue resolution and service processing, as well as operational excellence.
Key Responsibilities
• Provide support to internal and external stakeholders and escalate issues to technical teams as necessary
• Schedule meetings with external teams and internal stakeholders, provide insights and details from L1 Support perspective for joint discussion in resolving any issue raised by industry
• Raise and track tickets via the internal ticketing system for case escalation, ensuring timely assignment of tickets and providing necessary follow-up actions to assist the ticket requestor according to Service Level Agreements (SLAs)
• Develop and maintain standard operating procedures.
Participating in any process discussion, Change Requests and enhancement required by the respective platforms
• Participating in projects and perform User Acceptance Test
• Prepare and present presentation deck for meetings and presentations to internal stakeholders for the respective platforms
• Prepare and coordinate monthly meetings with the industry and Scheme owner including Monthly Steering Committee meetings
Requirements
Education and Experience
Skills and Knowledge
✨ Smart • Intelligent • Private • Secure
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Unlock Your Service Management Potential: Insight & Career Growth Guide
Real-time Service Management Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Management in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 16287 jobs in Singapore and 14032 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Service Management roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! NETS is currently hiring and seeking a Service Management Specialist to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Management Specialist Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at NETS adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Management Specialist Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Management Specialist typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Management Specialist, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Management Specialist interview at NETS, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the NETS's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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