• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Service Manager ( Service Centre) Job Opening In Singapore, Singapore – Now Hiring Flintex Consulting Pte Ltd


Job description

Mon - Fri 8.30am - 5.30pm
Sat 8.30am - 12.30pm 

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system.

Ensure all staff has a clear understanding of the company’s direction.

• Setting up and control of proper warranty structures and procedures according to our regulations.

Close follow up of cost development in warranty and goodwill.

Ensure product campaigns are being implemented and follow through.



Job requirements


• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline.

Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.

• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices.

(Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).

• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.



Required Skill Profession

Operations Specialties Managers


  • Job Details

Related Jobs

Flintex Consulting Pte Ltd hiring Service Manager ( Service Centre) Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Service Manager ( Service Centre) Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Service Manager ( Service Centre) Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Service Manager ( Service Centre) Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Flintex Consulting Pte Ltd hiring Service Manager ( Service Centre) Job in Singapore
Flintex Consulting Pte Ltd
Singapore
Private Advertiser hiring Service Centre Manager Job in Tuas, Tuas, Singapore
Private Advertiser
Tuas, Tuas, Singapore
Singtel hiring Service Manager, Data Centre Job in Singapore
Singtel
Singapore
Singtel Group hiring Service Manager , Data Centre Job in Singapore
Singtel Group
Singapore
PERSOL hiring Customer Service Associate, Service Centre Job in Central Singapore Community Development Council, SG.01, Singapore
PERSOL
Central Singapore Community Development Council, SG.01, Singapore
PERSOLKELLY SINGAPORE PTE. LTD. hiring Customer Service Associate (Service Centre) Job in Singapore
PERSOLKELLY SINGAPORE PTE. LTD.
Singapore
MISTER MOBILE HOUGANG PTE. LTD. hiring Customer Service Manager (Contact Centre) Job in Singapore
MISTER MOBILE HOUGANG PTE. LTD.
Singapore
Defence Science and Technology Agency hiring Assistant Manager/Manager, Employee Service Centre Job in Singapore
Defence Science and Technology Agency
Singapore
DSTA - Defence Science & Technology Agency hiring Assistant Manager/Manager, Employee Service Centre Job in Singapore
DSTA - Defence Science & Technology Agency
Singapore
Alfa Laval hiring Service Centre Technician (Welder) Job in Singapore
Alfa Laval
Singapore
GREAT EASTERN hiring Associate - Customer Service Centre Job in Singapore
GREAT EASTERN
Singapore
Alfa Laval hiring Service Centre Technician (Welder) Job in Singapore
Alfa Laval
Singapore
Search Avenue Pte Ltd hiring Data Centre Service Engineer Job in North East Community Development Council, SG.02, Singapore
Search Avenue Pte Ltd
North East Community Development Council, SG.02, Singapore
Han Bao Bao Pte Ltd hiring McDonald's Service CrewHarbourFront Centre Job in Place Masséna, Provence-Alpes-Côte d'Azur, Singapore
Han Bao Bao Pte Ltd
Place Masséna, Provence-Alpes-Côte d'Azur, Singapore
Re Source Partners Pte. Ltd. hiring Customer Service Call Centre Job in Bishan New Town, Bishan New Town, Singapore
Re Source Partners Pte. Ltd.
Bishan New Town, Bishan New Town, Singapore
Ministry of Defence Singapore hiring Service Centre Systems Intern Job in Singapore
Ministry of Defence Singapore
Singapore
Cycle & Carriage Industries Pte Ltd hiring Officer - Parts (Service Centre) Job in Central Singapore Community Development Council, SG.01, Singapore
Cycle & Carriage Industries Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Cycle & Carriage hiring Officer - Parts (Service Centre) Job in Singapore
Cycle & Carriage
Singapore
Fei Yue Family Service Centre hiring Counsellor (Family Service Centre) Job in Singapore
Fei Yue Family Service Centre
Singapore
Alfa Laval Corporate AB hiring Service Centre Technician (Machinist) Job in Singapore
Alfa Laval Corporate AB
Singapore
Alfa Laval Corporate AB hiring Service Centre Technician (Welder) Job in Singapore
Alfa Laval Corporate AB
Singapore
SEARCH AVENUE PRIVATE LIMITED hiring Data Centre Service Engineer Job in Singapore
SEARCH AVENUE PRIVATE LIMITED
Singapore
PERSOL SINGAPORE PTE. LTD. hiring IMMEDIATE Customer Service (Service-Centre) | 1 month Job in Singapore
PERSOL SINGAPORE PTE. LTD.
Singapore

Unlock Your Service Manager Potential: Insight & Career Growth Guide


Real-time Service Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Service Manager in Singapore, Singapore, highlighting market share and opportunities for professionals in Service Manager roles.

53558 Jobs in Singapore
53558
47481 Jobs in Singapore
47481
Download Service Manager Jobs Trends in Singapore and Singapore

Are You Looking for Service Manager ( Service Centre) Job?

Great news! is currently hiring and seeking a Service Manager ( Service Centre) to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Flintex Consulting Pte Ltd adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Service Manager ( Service Centre) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Service Manager ( Service Centre)?

Key qualifications for Service Manager ( Service Centre) typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Service Manager ( Service Centre)?

To improve your chances of getting hired for Service Manager ( Service Centre), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Service Manager ( Service Centre) Job Success

Flintex Consulting Pte Ltd interview tips for Service Manager ( Service Centre)

Here are some tips to help you prepare for and ace your Service Manager ( Service Centre) job interview:

Before the Interview:

Research: Learn about the Flintex Consulting Pte Ltd's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Service Manager ( Service Centre) interview at Flintex Consulting Pte Ltd, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Flintex Consulting Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Service Manager ( Service Centre) Positions

Setting up job alerts for Service Manager ( Service Centre) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!