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Urgent! service manager Job Opening In Singapore, Singapore – Now Hiring THERMECTECH PTE. LTD.
Responsibilities
Lead and supervise a team of 15+ technicians across multiple job sites daily, ensuring 100% compliance with safety, quality, and customer standards.
Personally attend urgent breakdowns, including after-office hours, public holidays, and weekends if needed, while maintaining team scheduling.
Prepare detailed technical reports for every service call, cross-checked with OEM references, warranty clauses, and customer SLAs.
Manage full operational workflow: job assignment, field scheduling, spares inventory, warranty claims, and invoicing approvals.
Liaise directly with *international OEMs* to verify diagnoses, parts availability, and service bulletins before authorizing repairs.
Oversee *ISO-level documentation* of all field jobs, preventive maintenance plans, and customer communication records.
Conduct weekly on-site inspections, prepare improvement plans, and train technicians in advanced refrigeration, electrical, and gas safety systems.
Ensure all service complaints are addressed within 24 hours, backed by written justifications and corrective action reports.
Prepare quarterly *budget forecasts, cost-saving initiatives, and operational KPIs* for senior management.
Mentor junior technicians while simultaneously driving new business opportunities and client account expansion.
Support the Service Manager in supervising technicians and overseeing daily service operations
Maintain 24-hour standby availability
Address customer requirements around the clock through on-call duties
Possess a valid Class 3 driving license
Manage company hotline complaints promptly (within 1 hour)
Standby during weekends and public holidays
Efficiently assign and complete service requests
Provide technical support and guidance to team members as required
Collaborate with the Service Manager on implementing process improvements
Keep detailed records of service activities, including repairs and parts usage
Requirements
Minimum Degree in Mechanical/Electrical Engineering (preferably both).
At least 10 years of hands-on experience in commercial kitchen equipment service, with 5 years in leadership.
Proven knowledge of refrigeration, gas, electrical, plumbing, dishwashing, steam, and high-end oven systems.
Must hold or be eligible for WSQ certifications in Gas Safety, Electrical Safety, and Refrigeration Handling.
Ability to handle simultaneous job scheduling for more than 15 locations while preparing accurate reports under tight deadlines.
Strong proficiency in AutoCAD, MS Project, SQL-based job tracking software, and ISO documentation.
Excellent written and spoken communication skills in English (other Asian languages an advantage).
Physically fit to attend on-site heavy equipment inspections when required.
Must be willing to be *on call 24/7* for emergency support.
Prior experience in a supervisory or team lead capacity
Familiarity with commercial kitchen equipment and repair procedures
Strong organizational skills with effective multitasking abilities
Excellent communication and interpersonal skills
Problem-solving orientation and a commitment to delivering high-quality service
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Unlock Your service manager Potential: Insight & Career Growth Guide
Real-time service manager Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for service manager in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 53558 jobs in Singapore and 47481 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in service manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! THERMECTECH PTE. LTD. is currently hiring and seeking a service manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: service manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at THERMECTECH PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a service manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for service manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for service manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your service manager interview at THERMECTECH PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the THERMECTECH PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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