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Urgent! Service Operations Manager, CCL Job Opening In Singapore, Singapore – Now Hiring SMRT Corporation Ltd
Job Purpose
The Service Operations Manager manages and coordinates the overall operations of a cluster of train stations in a given zone.
He/She supervises the station staff to ensure the daily operations of stations and train services.
He/She is also responsible for meeting the performance standards, safety requirements, service standards, and regulatory requirements.
He/She is responsible for managing and investigating all incidents within his/her zone.
He/She will coordinate the response and recovery efforts during rail incidents and accidents.
During special events, he/she will plan and manage crowd management measures to ensure a safe and secure environment.
He/She will carry out inspections to ensure that the station facilities and equipment are safe and serviceability in accordance to prevailing operational requirements and regulatory standards.
He/She will also implement continuous improvement initiatives to enhance overall rail services.
He/She will be rotated to perform Ops duty (Day/Night) to ensure the daily readiness of all station and train operations.
In particular, he/she will be the first responder to coordinate recovery actions, perform investigations and raise incident report as required.
He/She possesses strong leadership and people management skills.
He/She will implement and synchronise organisational operating procedures and requirements across the different train stations and operations teams under his purview.
He/She will also coordinate and conduct refresher training to ensure currency of station staff in performing their duties.
Responsibilities
The Service Operations Manager is responsible to:
Qualifications & Work Experience
Skills
Technical skills include:
• Specialized knowledge
• Specific expertise
• Hard skills
Generic skills include:
• Abilities (e.g. Communication, problem solving, numeracy etc)
• Other characteristics such as personal characteristics
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Unlock Your Service Operations Potential: Insight & Career Growth Guide
Real-time Service Operations Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Operations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 20469 jobs in Singapore and 17811 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Service Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SMRT Corporation Ltd is currently hiring and seeking a Service Operations Manager, CCL to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Operations Manager, CCL Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SMRT Corporation Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Operations Manager, CCL Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Operations Manager, CCL typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Operations Manager, CCL, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Operations Manager, CCL interview at SMRT Corporation Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SMRT Corporation Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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