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Urgent! Service Provisioning Executive (Handset / East) Job Opening In Singapore, Singapore – Now Hiring People Profilers
Key supporting role in enhancing end-user experience by working closely with both customer service and handset logistics teams.
Be involved in end-to-end service fulfilment processes, ensuring smooth coordination across departments to support frontline operations.
Perform handset activation, device provisioning, and configuration in line with company procedures, ensuring devices are fully operational and compliant before handover.
Provide after-hours remote support by responding promptly to customer requests and urgent cases, performing basic troubleshooting, and escalating technical issues when needed, with occasional availability required outside standard working hours.
Collaborate with IT Support to troubleshoot and escalate technical issues, maintaining accurate records and documentation for all activated devices.
Guide customers through initial device setup and usage as needed, while verifying customer information and handling required documentation.
Meet service delivery timelines, uphold data privacy and safety standards, maintain an organized workspace, and prepare regular progress reports for supervisors.
Assist walk-in customers by addressing their handset, product, and service inquiries, providing guidance and basic troubleshooting.
Handle feedback or complaints professionally, escalating when needed.
Support the Customer Service team as backup during peak times or after-hours.
Undertake any other duties or tasks assigned by the supervisor or management, as required, to support operational needs.
Minimum GCE 'O' Level /NITEC/ Diploma with experience in mobile phone activation or service provisioning (preferred but not mandatory).
Strong attention to detail and accuracy in data handling and entry.
Ability to follow Standard Operating Procedures (SOPs) diligently.
Good interpersonal and customer service skills.
Professional and calm when managing difficult situations or customer complaints.
Self-motivated, punctual, and able to work independently.
A team player with a strong customer-focused mindset.
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Interested applicants may wish to email your resume in a detailed Word format to **********@peopleprofilers.com
You will be contacted for further details by someone from the hiring team — only shortlisted candidates will be notified.
People Profilers Pte Ltd
Tel: 69509***
EA License Number: 02C4944
Registration Number: R
#J-18808-Ljbffr✨ Smart • Intelligent • Private • Secure
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Unlock Your Service Provisioning Potential: Insight & Career Growth Guide
Real-time Service Provisioning Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Provisioning in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10346 jobs in Singapore and 8647 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Service Provisioning roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! People Profilers is currently hiring and seeking a Service Provisioning Executive (Handset / East) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Provisioning Executive (Handset / East) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at People Profilers adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Provisioning Executive (Handset / East) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Provisioning Executive (Handset / East) typically include Management & Leadership and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Provisioning Executive (Handset / East) interview at People Profilers, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the People Profilers's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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