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Urgent! Service Support Job Opening In – Now Hiring Sartorius
The Services Dispatcher will work directly with customers and internal departments to meet the service needs for our product line.
Main Responsibilities & Tasks:
+ A single contact point of service hotline to answer customers’ complaints and inquiries on service
+ To respond quickly and efficiently to all in-coming BPS Service inquiries by telephone or e-mail and register all service requests promptly.
+ Generate and provide to customer service quotation on installation, repair and spare parts, and service contract renewals.
+ To assist in preparing tender documents for submission.
+ Proactively send reminders/call to customers for PM and service contract renewal.
+ Facilitates service engineer’s working schedule.
+ Update database for service-related information.
+ Track statuses of open service tasks regularly, conduct timely follow-ups and customer satisfaction survey.
+ To facilitate warranty claims and keep closely updated with parts and instrument delivery.
+ Generate BPS service KPIs/quality/installation reports on a monthly basis or per ad.
hoc request
+ To always act in a responsible manner to avoid risk to self or to the company and comply with the workplace safety and health and security policy.
+ Undertake any relevant tasks as may be directed by the superior from time to time.
Qualification & Skills:
+ At lease Diploma with 2 years relevant experience.
+ Customer service orientated
+ Able to multi-task and possess problem solving skills
+ Good team player with good work attitude and proactive
+ Good communication and interpersonal skills
+ Excellent oral and written communication skills in English
+ Good MS Office skills, Word, Excel, PowerPoint and usual productivity software
About Sartorius
Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases.
Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.
We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.
Join our global team and become part of the solution.
We are looking forward to receiving your application.
www.sartorius.com/careers
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Unlock Your Service Support Potential: Insight & Career Growth Guide
Real-time Service Support Jobs Trends in , Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Service Support in , Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 16544 jobs in Singapore and 0 jobs in . This comprehensive analysis highlights market share and opportunities for professionals in Service Support roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Sartorius is currently hiring and seeking a Service Support to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Service Support Jobs .
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Sartorius adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Service Support Jobs Singapore varies, but the pay scale is rated "Standard" in . Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Service Support typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Service Support, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Service Support interview at Sartorius, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Sartorius's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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