Job Overview
Location
North East Community Development Council
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Job Description
Job Responsibilities:
- To solution, design, develop, implement and support ServiceNow tools
- To solution, design, develop, implement and support ServiceNow tools
- Understand Operation business needs and translate into technical requirement
- Advise on tools technology adoption based on business & technical consideration.
Propose integration strategies for the various technology components to achieve a holistic solution - To design, develop, configure, test, implement, support and maintain ServiceNow solutions.
- To support post implementation tasks including, troubleshooting, administration, patching and upgrades;
- To work with stakeholders and recommend best practices in areas such as IT Service Management (ITSM), Customer Service Management (CSM), Human Resource Service Delivery (HRSD), and Project and Portfolio Management (PPM).
- Lead in POC/POV, product evaluation and tech refresh activities
Job Requirements:
- Atleast Diploma in relevant field
- 4-6 years of experience inn Software Development / Programming
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