Urgent! Services - Manager / Assistant Manager Job Opening In Singapore, Singapore – Now Hiring SG Enable
Overview
As part of the Service Administration Division, you will work with various Social Service Agencies (SSAs) and Government agencies to oversee and manage disability programmes and services, to ensure that they continue to support and meet the needs of persons with disabilities and their caregivers.
The Services team in the Division service manages and supports Government-funded residential and centre-based disability services to meet service standards.
Your key job scope will be to oversee the smooth operations and delivery of the services.
Responsibilities
Service Management
– Oversee the operationalisation of the Ministry of Social and Family (MSF) funded disability programmes such as Adult and Children Disability Homes, Day Activities Centres, Sheltered Workshops.
Ensure disability programmes are running effectively to meet their policy intentions and work with service providers to meet programme key performance indicators (KPIs) and service standard requirements (SSR) to ensure quality of support for persons with disabilities.
Manage incidents under the MSF Incident Management Framework and SGE’s ERM (Programme Risk component).
Work with internal and external stakeholders to review operational issues to support streamlined and efficient service delivery on the ground.
Engage and partner internal and external stakeholders, including MSF divisions, to review service models and gather ground feedback/input to refine key processes and measurements.
Develop and create Standard Operation Process and operations guidelines to ensure proper knowledge management.
Programme Funding Renewal and Management
– Work with appointed auditors to conduct annual audit on disability programmes to ensure compliance.
Evaluate disability programmes for renewal of programme funding.
Review programme funding effectiveness and relevance.
Work with service providers to develop an action plan and ensure adherence to service standards and achievement of KPIs for renewal purposes.
Activate exit management process for service providers who failed to meet service standards consistently.
Others
– Secretariat duties and any other ad-hoc duties assigned.
Mentor and supervise staff as assigned.
Qualifications, Knowledge And Experience
A good degree in any discipline, with at least 5 years of relevant working experience.
Experience in social service sector, account servicing or client management work will be preferred.
Familiar with use of MS Office applications such as MS Word and MS Excel.
Strong verbal and written communication and interpersonal skills with the ability to build strong working relationships at all levels confidently.
Possess good analytical and problem-solving skills with an ability to remain focused on outputs and to adjust delivery mechanisms to meet deadlines and client needs.
Able to manage multiple projects with excellent project management skills and to thrive under pressure in a fast-paced environment.
Good organization skills, meticulous and diligent to manage competing time demands for multiple projects within given timeframes.
Team-player who shares knowledge, displays initiative in assisting colleagues and adaptable to changes/new workflows.
Additional Information
Send your resume to us by clicking the “Drop your resume / Apply” button now, or you can also email us at
What to Include in Your Detailed Resume
Current and expected salaries and annual package
Reason for leaving current employment (if applicable)
We regret that only shortlisted candidates will be informed.
Job Details
Seniority level
– Associate
Employment type
– Full-time
Job function
– Other
Industries
– Civic and Social Organizations
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Unlock Your Services Manager Potential: Insight & Career Growth Guide
Real-time Services Manager Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Services Manager in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 46656 jobs in Singapore and 41945 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Services Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SG Enable is currently hiring and seeking a Services Manager / Assistant Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Services Manager / Assistant Manager Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SG Enable adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Services Manager / Assistant Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Services Manager / Assistant Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Services Manager / Assistant Manager interview at SG Enable, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SG Enable's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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