SG - Infrastructure Engineer, Tier 1 (Network, Linux, IT Ops)
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SG - Infrastructure Engineer, Tier 1 (Network, Linux, IT Ops)
role at
Accenture Southeast Asia .
Key Responsibilities:
Support triage, troubleshooting, and repair of production networks and servers across Data Center, Edge, IP Backbone, and Optical elements.
Follow defined procedures and utilize tools to collect data and resolve network issues within SLAs. Engage with third-party vendors, OEMs, and field services for resolution.
Services include server, circuit, and network repair—fault identification, isolation, troubleshooting of physical/logical issues, resolution, and configuration updates following existing procedures.
Escalate complex or high-priority issues to Tier 2 and Operations Engineering leadership.
Identify opportunities to improve processes, tools, or automate tasks.
Critical Success Factors:
Experience in network and server management
Familiarity with Juniper / Arista equipment
IT operations experience
Understanding of network, server routing, and switching technologies; support for internal teams and B2B groups
We provide comprehensive training in business, technical, and professional skills.
Opportunities for specialization and continuous learning are available through various training programs, both online and in-person.
Accenture is an equal opportunity employer, welcoming applications from all backgrounds and does not discriminate based on race, religion, ethnicity, disability, age, gender, or other protected categories.
About Accenture:
An Irish-domiciled multinational providing services in Technology, Strategy & Consulting, Interactive, and Operations, with nearly 800,000 employees worldwide, operating in 200 cities across 120 countries, including over 100 innovation hubs.
Additional Details:
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology and Engineering
Industries: Business Consulting and Services
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