Responsibilities:
• Respond promptly and professionally to client inquiries, ensuring high service standards.
• Liaise with overseas offices and agents to coordinate quotations, bookings and shipment
execution.
• Handle import/export enquiries and bookings across sea, air and land transport modes.
• Activate shipments based on confirmed selling rates and cost structures.
• Collaborate closely with sales personnel to ensure smooth handover and operational follow through.
• Source and maintain competitive rates f rom haulers, shipping lines, co -loaders, overseas
agents and subcontractors.
• Monitor sales performance and contribute to forecasting and pipeline tracking.
• Develop and maintain strong, long-term relationships with customers and vendors.
• Establish and manage client-specific standing orders or SOPs for recurring shipments.
• Working closely with internal departments (Sales, Operations, Finance) and external partners
to ensure seamless execution.
• Check and verify incoming job-related invoices before submission to the Finance Department.
• Uphold all company policies including compliance, regulatory requirements, HSSE&Q
standards, and Code of Business Conduct.
• Stay informed on industry trends, freight regulations, and market developments.
• Participate in training and development programs to enhance product knowledge and sales
skills.
• Propose and implement process improvements to boost operational efficiency and customer
Requirements:
• Singaporean ONLY
• Minimum: GCE O Level and above
• Min 2 years experience in Freight Forwarding doing sales admin/coordinating
• Must be familiar with current software packages such as Microsoft Word and Excel
• Good analytical skills
• Good organizational skills
• Customer focused
Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement.
Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion
R | EA License 16C7883