Responsibilities:
- Manage and optimize product listings across all e-commerce platforms to ensure accuracy in information, pricing, and inventory levels.
- Work closely with the Order Fulfilment team to streamline order processing and ensure timely deliveries to customers.
- Reconcile platform transactions and resolve discrepancies in collaboration with the Finance department.
- Develop and execute compelling sales campaigns and promotions to drive traffic, conversion, and average order value.
- Plan and manage the end-to-end execution of offline marketing initiatives, such as roadshows.
- Serve as the primary point for resolving customer inquiries, complaints, returns, and refunds in a timely and brand-positive manner.
- Own the Corporate Employee Purchase Programme (CEPP), including new account development, onboarding, and database management.
- Track and manage the Marketing Fund, including budget monitoring and documentation.
- Analyze key performance indicators (KPIs), customer behaviour, and competitor activities to identify trends and growth opportunities.
- Generate regular reports on sales performance, campaign effectiveness, and operational metrics.
Requirements
- Min Diploma or Bachelor's degree in Digital Marketing, Business, or a related field.
- Min 2 years of hands-on experience in e-commerce operations.
- Proven experience with major e-commerce platforms (E.g., Shopify, WooCommerce, Amazon, Lazada, Shopee).
- Strong analytical skills with familiarity in Google Analytics or similar tools.
- Excellent project and time management skills, with a proven ability to prioritize tasks in a fast-paced environment.
- A problem-solving mindset with a customer-first approach.
- Outstanding communication and interpersonal skills for effective liaison with internal teams and external partners.
Kindly email your Resume in MS Words Format to Mr Lex Ong Shee Hean (R :
(NOTE: The following information should be Included in the Resume.
Thank you)
- Detailed Job Scope
- Reason for Leaving for All Employments
- Salary Expectation
- Date of Availability
Shortlisted candidates will be notified for an interview.
MOM License: 09C3018