Urgent! Software and Application Manager (ServiceNow) Job Opening In Singapore, Singapore – Now Hiring CLOUDGO PTE. LTD.
As a Software and Application Manager, you will be leading global teams and supporting multiple projects deploying ServiceNow based solutions for Veracity clients globally.
Your duties include working directly with clients, analysing and planning business strategy, and advising clients on technology solutions.
You are also responsible for leading the team during client projects and overseeing its daily operations.
Software and Application Manager is also responsible for delivering outcomes for our clients.
You will be conducting needs assessments, configuring applications, integrating third-party apps, building, and maintaining relationships, training and ongoing client support and follow-up.
You are technically very strong and can work with customers to ensure their business requirements are solved not only through technology but also through people and process solutions.
Besides this, you will also be providing leadership focus for both your team and for the clients that you are supporting.
Key Responsibilities
Participation in client engagements, reporting to engagement managers
ServiceNow platform development
Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
End-to-End development and complex workflows
Applies innovative technical solutions to business and the application processes
Defines and documents procedures for processes and workflows
Works on multiple projects as a project team member, occasionally as a project leader
Responsible for troubleshooting problems as reported by users
Communicates effectively with management and other members of the project
Additional duties as assigned and defined by management
Investigate, document, and analyse key client organizational processes
Maintain an effective client follow-up system to ensure that clients are contacted regarding project progress and overall satisfaction
Take charge of finding information sources, gathering, and interpreting problem statement, execute analysis and present findings to team members and stakeholders
Contribute to the development of a strategic vision for product development and enhancement
Design and architecture solutions in appropriate platforms
Applying in-depth functional knowledge of ITIL and ServiceNow to customer needs and requirements
Providing advice to customers regarding industry best practices and process methodology
Conduct analysis, design, evaluation, modification, testing and implementation of enterprise-wide systems across functional areas
Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems
Enhance & increase ServiceNow knowledge by doing continuous learning, training and certification
Manage and lead a team of employees, communicate company goals, safety practices, and deadlines to the team.
Motivate team members and assesses their performance.
Provides help to management, including hiring and training, and keeps control updated on team performance.
Own project delivery
Basic requirements
· 5-9 years of professional experience
· Expert ServiceNow knowledge
· Expert JavaScript knowledge
· Comfortable with organization leadership roles and working towards the organization’s goal & values
· Openness to travel
· Tertiary education preferred
Professional qualifications and education requirements
· Extensive ServiceNow project experience
· Ability to work independently
· A logical and systematic approach to solving analytical tasks.
· Willingness to invest time in its knowledge and competencies
· Communication and presentation skills (verbal & non-verbal)
· Team leading & project management skill
· Embrace design thinking
· ServiceNow Certified System Administrator (CSA)
· At least 2 ServiceNow Certified Implementation Specialist (CIS)
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Real-time Software and Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Software and in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 12262 jobs in Singapore and 11000 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Software and roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! CLOUDGO PTE. LTD. is currently hiring and seeking a Software and Application Manager (ServiceNow) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CLOUDGO PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Software and Application Manager (ServiceNow) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Software and Application Manager (ServiceNow) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Software and Application Manager (ServiceNow) interview at CLOUDGO PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CLOUDGO PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
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