Key Responsibilities
Application & Software Management
- Oversee the full lifecycle of enterprise applications, including architecture, deployment, upgrades, integrations, and decommissioning.
- Drive modernization of legacy systems into cloud-native, microservices, and containerized architectures (Docker, Kubernetes, OpenShift) .
- Manage complex ERP/CRM systems and integrations with APIs, middleware, and data warehouses.
- Ensure high availability, performance tuning, and disaster recovery strategies for business-critical applications.
Architecture & Technical Excellence
- Define and enforce application architecture standards, design patterns, and best practices .
- Lead integration across platforms using API Gateways, ESB (MuleSoft, Dell Boomi, TIBCO), Kafka, or event-driven architectures .
- Manage DevSecOps pipelines (CI/CD with Jenkins, GitLab, Azure DevOps) ensuring security and compliance are embedded.
- Implement observability and monitoring using tools like Prometheus, Grafana, ELK stack, or Splunk.
Governance, Security & Compliance
- Enforce cybersecurity standards (ISO 27001, NIST, Zero Trust, OWASP) across all applications.
- Ensure compliance with data privacy regulations ( PDPA, GDPR, HIPAA ).
- Manage license governance, audits, and vendor SLA compliance .
Leadership & Vendor Management
- Lead a team of application engineers, solution architects, and vendor partners.
- Collaborate with business stakeholders to translate requirements into scalable technical solutions.
- Negotiate contracts and manage relationships with enterprise software vendors (SAP, Oracle, Microsoft, Salesforce, etc.).
Qualifications & Skills
- Bachelor's or Master's degree in Computer Science, Software Engineering, or IT .
- 10+ years in software/application management with 5+ years in leadership roles .
- Proven expertise in enterprise application management, cloud transformation, and hybrid IT ecosystems .
- Hands-on experience with:
Cloud Platforms : AWS, Azure, or GCP
Containers & Orchestration : Docker, Kubernetes, OpenShift
Integration & Middleware : MuleSoft, Dell Boomi, Kafka, TIBCO
ERP/CRM : SAP, Oracle, Salesforce, Microsoft Dynamics
Security & Compliance : Identity & Access Management (IAM), SSO, SIEM tools
- Strong analytical, decision-making, and project management skills.
- Excellent leadership, communication, and vendor negotiation abilities.
Preferred Certifications
- PMP / PRINCE2 or Agile/Scrum certification
- ITIL v4 for service management
- Cloud Certifications : AWS Solutions Architect, Azure Solutions Architect, or GCP Professional Cloud Architect
- Cybersecurity Certifications : CISSP, CISM, or equivalent