Application Support Engineer :
- Manage L1 to L3 incident tickets and service requests
- Provide L2 support 24/7 based on scheduled rotation basis
- Troubleshoot application issues including working with OEM supports to determine cause of issue and rectification plan
- Perform monthly system and application preventive management health checks and reporting
- Perform application enhancements through scripting or Java coding
- Perform software application upgrades and patching
- Support system deployment changes during off-peak operation hours
Requirements:
Degree / Diploma in Software / Computer Science
At least 2 -3 yrs experience
Proficient in Java Coding
5 day week (830am to 6pm) *Will be on team rotating standby
Working Location: Changi Airport
Maestro HR
damien lee tian hong
R
16C8462