Software Engineer (Application Support – Java)
We are seeking an
Application Support Engineer
to provide day-to-day operational and infrastructure support for a data-intensive analytics platform.
This role involves production support, end-user support, and Java backend (L2/L3) application support, ensuring platform stability, performance, and seamless business operations.
Responsibilities
Provide L2/L3 support for Java-based backend applications
Manage day-to-day operations and infrastructure support of the analytics platform
Monitor system performance, troubleshoot issues, and ensure high availability
Handle incidents, service requests, and provide end-user support
Collaborate with development teams to analyze root causes and implement fixes/enhancements
Support production releases, deployments, and configuration changes
Maintain documentation of support procedures, incidents, and resolutions
Requirements
Bachelor’s degree in Computer Science, Engineering, or related field
5+ years of experience in application/production support
Strong background in Java backend
Experience in Linux/Unix environments, shell scripting, and infrastructure support
Familiarity with monitoring tools, incident management, and ITIL processes
Strong analytical, communication, and stakeholder management skills
Nice to have
Experience supporting data-intensive or analytics platforms
We offer
By choosing EPAM, you're getting a job at one of the most loved workplaces according to Newsweek 2021 & 2022&2023.
Employee ideas are the main driver of our business.
We have a very supportive environment where your voice matters
You will be challenged while working side-by-side with the best talent globally.
We work with top-notch technologies, constantly seeking new industry trends and best practices
We offer a transparent career path and an individual roadmap to engineer your future & accelerate your journey
At EPAM, you can find vast opportunities for self-development: online courses and libraries, mentoring programs, partial grants of certification, and experience exchange with colleagues around the world.
You will learn, contribute, and grow with us
Life at EPAM
EPAM is a leading global provider of digital platform engineering and development services.
EPAM has been expanding in Singapore since 2013 and delivering the best solutions to our customers.
EPAM is committed to providing our team with inspiring careers.
You will have the opportunity to work with fellow talented technologists and accelerate your career by participating in our numerous upskilling, training, and certification programs.
EPAM Singapore achieved Great Place to Work Certification in 2023 and was awarded Gold for Best In-House Certification Programmes in the Employee Experience Awards 2023 and Silver in the SkillsFuture Employers Awards 2022 for our efforts in championing employees' skills development and building a lifelong learning culture at the workplace.
EPAM is an equal opportunities employer and welcomes applications from diverse candidates.
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