Software Engineer

Job Description

Role Responsibilities:

• Provide professional technical support to the developed software program and other activities arising from operational requirements.
  
  
• Work closely with helpdesk frontliners to identify, troubleshoot and provide solutions for issues reported.
  
  
• Work with the team to ensure that the system meets operational expectations, quality standards and within schedule.
  
  
• To accommodate customer's operational needs, there will sometimes be work outside of regular business hours, such as nights or weekends.
  
  
• Assist the team with documentation and reporting requirements as required by the project.
  
  
• Perform after office hour system deployment and able to be on 24 x 7 standby

Role Requirements:

• Possess at least a Diploma, Bachelor's Degree, Post Graduate Diploma, or Professional Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology or equivalent.
  
  
• Preferably 1-2 years of hands-on working experience in environments with Linux/RHEL, SQL, Cloud/AWS carrying out operations activities.
  
  
• Strong communication skills, able to transmit information in a clear and unambiguous way.
  
  
• Problem-solving skills with out of the box thinking.
  
  
• A team-player who can take initiative.
  
  
• Have the skills and resilience to handle situations and deliver results on time.
  
  
• Ability to work independently with minimum supervision.
  
  
• Ability to follow-through with Standard Operating Procedures.
  
  
• Experience in working with Government projects would be a plus.
  
  
• Ability to train other team members to ensure good transfer of knowledge and expertise is a plus.
  
  

Technical Requirements:

• Proficiency in Linux or RHEL
• AWS Associate Architect Certification (Training can be provided)
• Basic experience with Git.
  
  
• Basic hands-on experience working with relational database.
  
  
• Basic hands-on experience writing scripts using scripting languages such as bash or shell script.
  
  
• Familiarity with Cloud technologies.
  
  AWS experience and/or Microsoft Azure is a plus
• Experience in CI/CD deployment tools will be a plus
• Experience with GCC (Government on Commercial Cloud) would be a plus.
  
  
• Basic hands-on experience with AWS CLI is a plus
• Experience with the usage of Jira and Confluence would be a plus.
  
  
• Basic experience with Infrastructure As Code (IAC) such as Terraform and Ansible would be a plus.