Job Function
Assist and support users with inquiries and concerns
Prepares and conduct User Acceptance Testing (UAT)
Investigate all reported issues or errors, initiate amendments, and perform testing to ensure system reliability
Prepare and maintain up-to-date system documentation and user guides
Collaborate with developers and project teams to gather user requirements and support solution delivery
Education And Experience
Degree/Diploma in Computer Science / Computer Engineering / Information Technology related field, or IT equivalent
1-2 years of working experience in providing primary support for Oracle Financial modules with focus on GL, AR, AP, NM and INV
Experience using Oracle System, Oracle PL/SQLs, Software Development Process and Methodologies
Basic understanding of Power BI dashboard development, user provisioning, workspace administration and Microsoft Azure cloud will be added advantage
Knowlegde,Skills and Abilities
Self-motivated, a strong team player and committed to continuous improvement
Good analytical and trouble-shooting skills
Effective communication skills and interpersonal skills
Demonstrates a positive attitude and a strong sense of responsibility
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