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Software Engineering Manager - Sustaining Engineering Job Opening In Singapore, Singapore – Now Hiring Canonical

Software Engineering Manager Sustaining Engineering

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Software Engineering Manager - Sustaining Engineering
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Software Engineering Manager - Sustaining Engineering
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Software Engineering Manager - Sustaining Engineering
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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets.

Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT.

Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors.

The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles.

Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.


The company is founder led, profitable and growing.


We are hiring a Engineering Manager for Sustaining Engineering passionate about open source software, Linux and cloud computing.

Come build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.


Sustaining Engineering is a business critical team that continuously improves various open source software by resolving software defects reported by customers.

Software stack includes everything from the kernel all the way up to the user space applications and IaaS platforms.

This position leads one of our regional teams and is one of several managers, who report directly to the global Director of Sustaining Engineering.


Our customers build large-scale mission critical infrastructure and application solutions on Ubuntu and open source from Canonical.

While not actively developing products, Sustaining Engineering, as part of Support Engineering, solves problems for the customer and for the benefit of the wider Open Source community.

This team is well staffed with experts in every time zone and, while the work can be challenging sometimes, the team is resourced to ensure a good work-life balance and ongoing development of each team member.


As an engineering manager in the Sustaining Engineering team, your primary responsibility is to the people you support: ensuring that they are growing as engineers, making valuable contributions, and generally having a great experience at Canonical.

Technical leadership and a solid background in software development are a must, so that you are able to help your team members grow professionally.

You will have the opportunity to influence the culture, facilitate technical delivery, and work with your team on strategy and execution.


Location:
This is a globally remote role, unless specified otherwise.


The role entails
Manage and lead a distributed team of engineers
Hire, coach, mentor, provide feedback and career development guidance to your team
Manage & measure key performance indicators (KPIs), and training
Support timely delivery of bug fixes, patches, and other technical solutions to address business needs in a variety of technology fields, including but not limited to Ubuntu, OpenStack, Ceph, Kubernetes, Juju & MAAS
Demonstrate the very best of Canonical in customer interactions
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Advocate and advance modern software development practices
Grow a healthy, collaborative engineering culture in line with the company value
Collaborate with other teams in the organisation
Work from home with global travel up to 10% for internal and external events
What we are looking for in you
Professional software delivery experience using C, C++, Go, Python, or similar
You are knowledgeable and passionate about software development
Leadership experience displaying ability to organise and prioritise complex problem resolution and bug fixes
Experience with version control systems such as git
Experience with debugging tools such as gdb, crash or other
Demonstrated strong commitment to testing methodologies and maintainable code quality
Excellent communication skills in the English language, both verbal and written
Experience with Linux, with a preference towards Ubuntu
Experience with Open Source and Open Source Business Models
People management experience in a support organisation is a strong plus
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide.

We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance.

In addition to base pay, we offer a performance-driven annual bonus or commission.

We provide all team members with additional benefits, which reflect our values and ideals.

We balance our programs to meet local needs and ensure fairness globally.


Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source.

As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software.

We recruit on a global basis and set a very high standard for people joining the company.

We expect excellence - in order to succeed, we need to be the best at what we do.

Most colleagues at Canonical have worked from home since its inception in 2004.

Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.


Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination.

Diversity of experience, perspectives, and background create a better work environment and better products.

Whatever your identity, we will give your application fair consideration.


#opensource #softwareengineering #cloudcomputing #technicalsupport #go #python #kubernetes #openstack #ceph
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Engineering and Information Technology
Industries Software Development
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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Canonical adheres to the cultural norms as outlined by Expertini.

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1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Software Engineering Manager Sustaining Engineering Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Key qualifications for Software Engineering Manager Sustaining Engineering typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Software Engineering Manager Sustaining Engineering Job Success

Canonical interview tips for Software Engineering Manager   Sustaining Engineering

Here are some tips to help you prepare for and ace your Software Engineering Manager Sustaining Engineering job interview:

Before the Interview:

Research: Learn about the Canonical's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

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Be Yourself: Let your personality shine through while maintaining professionalism.

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Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Software Engineering Manager Sustaining Engineering interview at Canonical, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Canonical's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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