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Urgent! Solutions Architect Job Opening In Singapore, Singapore – Now Hiring Shift Markets

Solutions Architect



Job description

We're seeking a dynamic hybrid professional who thrives at the intersection of technical problem-solving, customer engagement, product strategy, and rapid execution.

This role uniquely combines Solutions Architecture / Sales Engineering expertise with incident response communication (RCA & emergency comms), and generalist product management responsibilities.

If you're passionate about solving complex problems, designing scalable solutions, communicating clearly under pressure, and shaping the next generation of product experiences - all while leveraging AI tools for maximum efficiency - this role is for you.

Key Responsibilities


1.

Solutions Architecture & Sales Engineering (Event-Driven, Ad Hoc)

  • Collaborate with clients and internal stakeholders to design and validate technical solutions aligned with business goals.

  • Support sales and account teams with solution demonstrations, technical deep-dives, and proof-of-concept guidance.

  • Translate complex technical concepts into clear, actionable insights for both technical and non-technical audiences.

2.

RCA Creator & Emergency Communication Specialist

  • Lead Root Cause Analysis (RCA) creation for high-impact incidents, ensuring clarity, accuracy, and transparency.

  • Own the process of drafting and distributing emergency communications, balancing technical detail with customer empathy.

  • Partner with engineering and operations teams to ensure RCAs drive real product and process improvements.

3.

Product Management & Prototyping (Day-to-Day)

  • Drive the creation of clear product specifications, user stories, and prototypes for new initiatives.

  • Partner with design, engineering, and business stakeholders to prioritize features and validate solutions.

  • Act as a generalist PM, comfortable switching between customer needs, technical details, and business priorities.

4.

AI-First Productivity

  • Leverage AI tools for drafting specifications, prototyping, data analysis, RCA communication, and solution design.

  • Champion an AI-augmented workflow, identifying opportunities for automation and efficiency across all responsibilities.

  • Stay on top of emerging AI capabilities to continuously evolve how the team works.

What We're Looking For

  • Technical breadth: Background in solutions architecture, pre-sales engineering, or technical consulting.

  • Product management skills: Proven experience writing specs, prototyping, and guiding cross-functional teams.

  • Crisis communication: Skilled at writing clear, empathetic, and actionable communications under pressure.

  • Analytical mindset: Adept at root cause analysis, problem decomposition, and structured reporting.

  • AI fluency: Strong, hands-on use of AI tools (e.g., ChatGPT, Claude, Copilot, design/prototyping AI tools).

  • Soft skills: Excellent communicator, adaptable, detail-oriented, and able to context-switch seamlessly.

Why This Role is Unique


This is not a traditional PM or SE role.

You'll be:

  • A technical translator helping close deals and solve client challenges.

  • An emergency communicator who brings calm, clarity, and accountability when things go wrong.

  • A product generalist shaping the roadmap and validating ideas day-to-day.

  • An AI power user setting the pace for how modern product work is done.


Required Skill Profession

Other General



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    Unlock Your Solutions Architect Potential: Insight & Career Growth Guide


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