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Urgent! Solutions Customer Service Assistant Job Opening In Singapore, Singapore – Now Hiring Thales
Job Description
:Co-ordinate the order treatment with appropriate Solution Sales, Account Managers, Project Manager, Sales Operation, and Finance department.
Responsible for generating orders and invoices
Responsible for processing Credit Note
Assist in administrative duties
Other duties assigned by superior
Main responsibilities
Scope: ASIA regions
Main interface with sales, finance and project management during order treatment process.
Follow up with Sales on PO to be receive
Organize kick off meeting (Engagement Review) at purchase order reception for projects with all solution actors: Project Manager, Sales and Finance (Oracle Engagement reviews)
PO Booking in Oracle and tracking list & follow-up projects till invoicing
Support on Risk Order entry in system
Support the credit management on customers' overdue treatment with Sales & Finance team
Support the financial controller on quarterly PO booking consolidation
Assist on monthly PO booking and billing data extraction and cross check with manual data
Assist on tracking for transaction fee order management
Assist on documents storage in local shared folder, arrangement for courier service on invoicing documents
Collaboration with cross team / BU on order management process
QUALIFICATIONS
Education & Experience
Minimum Diploma
At least 2 years of relevant experience in backend customer service support
Skills
Bilingual in Mandarin and English (Need to liaise with Mandarin speaking colleagues)
Sales administration and logistics (Letter of Credit, Payment Terms, Customs Rules…)
-System Tools : IT Literate (Microsoft Pack Office, …), Oracle & Microsoft Dynamic knowledge is a plus
Proficient in MS applications: Advanced Excel & Powerpoint
Personal abilities
Use to work in complex administrative structures
Customer Service Oriented
Rigor & stress resistant
Ability to work across various organizations in the group
Team player
Pro-active and good working attitude
Good at interpersonal-& intercultural communication
#LI-ML1
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do.
Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do.
Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Solutions Customer Potential: Insight & Career Growth Guide
Real-time Solutions Customer Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Solutions Customer in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 6250 jobs in Singapore and 5270 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Solutions Customer roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Thales is currently hiring and seeking a Solutions Customer Service Assistant to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Solutions Customer Service Assistant Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Thales adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Solutions Customer Service Assistant Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Solutions Customer Service Assistant typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Solutions Customer Service Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Solutions Customer Service Assistant interview at Thales, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Thales's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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