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Solutions Customer Service Assistant Job Opening In WorkFromHome – Now Hiring Thales Group


Job description

Solutions Customer Service Assistant page is loaded## Solutions Customer Service Assistantremote type: Hybridlocations: Singaporetime type: Full timeposted on: Posted Todayjob requisition id: R Location: Singapore, SingaporeThales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges.

From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence.

Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.In Singapore, Thales has been a trusted partner since 1973, originally focused on aerospace activities in the Asia-Pacific region.

With 2,000 employees across three local sites, we deliver cutting-edge solutions across aerospace (including air traffic management), defence and security, and digital identity and cybersecurity sectors.

Together, we’re shaping the future by enabling customers to make pivotal decisions that safeguard communities and power progress.**Job Description:*** Co-ordinate the order treatment with appropriate Solution Sales, Account Managers, Project Manager, Sales Operation, and Finance department.* Responsible for generating orders and invoices* Responsible for processing Credit Note* Assist in administrative duties* Other duties assigned by superior**Main responsibilities*** Scope: ASIA regions* Main interface with sales, finance and project management during order treatment process.* Follow up with Sales on PO to be receive* Organize kick off meeting (Engagement Review) at purchase order reception for projects with all solution actors: Project Manager, Sales and Finance (Oracle Engagement reviews)* PO Booking in Oracle and tracking list & follow-up projects till invoicing* Support on Risk Order entry in system* Support the credit management on customers' overdue treatment with Sales & Finance team* Support the financial controller on quarterly PO booking consolidation* Assist on monthly PO booking and billing data extraction and cross check with manual data* Assist on tracking for transaction fee order management* Assist on documents storage in local shared folder, arrangement for courier service on invoicing documents* Collaboration with cross team / BU on order management process**QUALIFICATIONS****Education & Experience*** Minimum Diploma* At least 2 years of relevant experience in backend customer service support**Skills*** Bilingual in Mandarin and English (Need to liaise with Mandarin speaking colleagues)* Sales administration and logistics (Letter of Credit, Payment Terms, Customs Rules…)* -System Tools : IT Literate (Microsoft Pack Office, …), Oracle & Microsoft Dynamic knowledge is a plus* Proficient in MS applications: Advanced Excel & Powerpoint**Personal abilities*** Use to work in complex administrative structures* Customer Service Oriented* Rigor & stress resistant* Ability to work across various organizations in the group* Team player* Pro-active and good working attitude* Good at interpersonal-& intercultural communication#LI-ML1At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do.

Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do.

Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
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Required Skill Profession

Customer Service


  • Job Details

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Unlock Your Solutions Customer Potential: Insight & Career Growth Guide


Real-time Solutions Customer Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Solutions Customer in WorkFromHome, Singapore, highlighting market share and opportunities for professionals in Solutions Customer roles.

6255 Jobs in Singapore
6255
72 Jobs in Workfromhome
72
Download Solutions Customer Jobs Trends in Workfromhome and Singapore

Are You Looking for Solutions Customer Service Assistant Job?

Great news! is currently hiring and seeking a Solutions Customer Service Assistant to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Thales Group adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Solutions Customer Service Assistant Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in WorkFromHome. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Solutions Customer Service Assistant?

Key qualifications for Solutions Customer Service Assistant typically include Customer Service and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Solutions Customer Service Assistant?

To improve your chances of getting hired for Solutions Customer Service Assistant, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Solutions Customer Service Assistant Job Success

Thales Group interview tips for Solutions Customer Service Assistant

Here are some tips to help you prepare for and ace your Solutions Customer Service Assistant job interview:

Before the Interview:

Research: Learn about the Thales Group's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Solutions Customer Service Assistant interview at Thales Group, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Thales Group's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Solutions Customer Service Assistant Positions

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