Job Description
We are seeking a Specialist, Product Rollout to serve as the liaison between logistics local business stakeholders and regional teams on one side, and our product team on the other side.
You will be responsible for consolidating business needs, building structured business cases, and ensuring the smooth execution of go-to-market (GTM) initiatives across multiple functions and geographies.
Responsibilities
Discovery & Analysis
Engage with local business stakeholders and regional teams to gather product feedback, identify pain points, and receive feature requestsConsolidate and prioritize input to identify high-impact opportunitiesTranslate operational challenges into structured business cases for the product teamDrive adoption and effective utilization of product tools within the designated scope Business Case Development
Partner with cross-functional stakeholders to build data-driven business casesDefine clear problem statements, success metrics, and value assessmentsPresent proposals to product leadership for consideration and prioritizationGo-To-Market Orchestration
Lead the cross-functional rollout of product initiatives across Operations, Finance, Legal, PR, and MarketingCoordinate timelines, resources, and communications to ensure readiness across all teamsDevelop and maintain deployment playbooks, FAQs, and training materialsStakeholder Management
Act as the primary point of contact between the product and regional teamsMaintain alignment across stakeholders through regular updates and checkpointsTrack and report on rollout performance, adoption, and feedbackQualifications
3–7 years of experience in product operations, program management, or product-related roles in a multi-region or global companyStrong analytical and business acumen; able to translate qualitative and quantitative insights into recommendationsStrong ability to plan, coordinate, and execute product rollouts, managing dependencies and ensuring alignment with operational requirementsExperience working with cross-functional teams, especially in fast-paced or matrixed environmentsExcellent communication and stakeholder management skillsHighly organized, with experience managing complex deployments or rolloutsFamiliarity with tools like Jira, Confluence, Notion, and project management platforms ( Asana)Experience in working with vendor or rider-facing tools or products, ideally in tech, logistics, or e-commerce sectorsExtensive hands-on experience analyzing data using complex SQL queries