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Urgent! Sr. Manager, Customer Success (Ad-Tech Experience Required) Job Opening In Singapore, Singapore – Now Hiring Pixalate, Inc.
Sr.
Customer Success Manager (Singapore) AdTech Experience Required Position Overview We are looking for dynamic, data-driven and charismatic candidates to fill this Customer Success role in Singapore.
Successful candidates will be able to establish and maintain active relationships with client accounts through regular and consistent engagement, demonstrating deep market knowledge and programmatic expertise. What will you do?
Present Pixalate solutions to key clients within the programmatic ecosystem, including major sell-side platforms (“SSPs”), demand-side platforms (“DSPs”), ad exchanges, agencies and publishers Maintain awareness of client needs and opportunities for expansion Understand competitive landscape, new industry developments and standards Drive positive customer success outcomes: retention, expansion, churn reduction, client advocacy and account lifetime value DriveEnsure Pixalate product adoption, client satisfaction and account health Be recognized as a consultant or business extension to client organization What do you need to know?
Programmatic digital advertising sufficiently well to communicate client requests to Pixalate’s technical teams Deep understanding of Ad servers/exchanges/DSPs/SSPs and the role of each in the digital advertising ecosystem Differences and similarities among digital advertising channels (e.g., display, mobile web, in-app mobile and OTT/CTV) Invalid traffic (IVT) and viewability in the context of digital advertising What skills, education and experience should you possess?
BA/BS degree in technical, business or other related field (or equivalent experience) 4+ years experience in client-facing customer success, technical account management and/or technical sales roles at SSPs, DSPs, exchanges, advertisers, agencies, publishers, ad networks or other digital advertising technology vendors Excellent time management and organizational skills Ability to maintain poise under stress, especially when resolving time-sensitive issues Understanding of ad-tech ecosystem terminology and ad operations tools and practices (e.g., campaign optimization, javascript, tagging, cookie, macros and platforms) Highly skilled in MSFT Excel (e.g., pivot tables and graphs) and Salesforce (e.g., reporting and dashboards); and familiar with Google Drive (i.e., Docs, Sheets and Slides) and Jira (or comparable issue tracking systems) Ability to manage/influence professionally and effectively through persuasion, negotiation, and consensus building Data-driven, analytical and process-oriented Excellent written and verbal communication / presentation skills Self-starter capable of thriving in a startup environment Demonstrable ability to take ownership and accountability, and act on client goals and objectives in a technical environment English & Chinese / Japanese speaking a requirement What will you oversee?
Onboarding Training Customer Support Business Reviews and Reporting Subscription Renewals / Cross-sells / Up-sells Account health assessments Advocacy Would you like working at Pixalate?
Everyone’s a data addict and an analytical thinker Titles don’t mean much; you attain respect by producing results We appreciate small, highly-productive teams Slack is a way of life; short emails are encouraged We hold a fearless attitude in high esteem We worship bold ideas Chess players do well We revere collaboration, collaboration, collaboration!
What perks do we have to offer?
We focus on doing things differently and challenge each other to be the best we can be, offering our employees: Experienced leadership and founding team Casual environment Fully Remote Work (yes, we mean it - you will never have to sit in traffic anymore!) High performing team that wants to win and have fun doing it Extremely competitive compensation Opportunity for advancement (Pixalate will be what you make it) What does the media say about us?
Pixalate expands its MRC Accreditations: https://bit.ly/2RAMUgq (MediaPost) Pixalate launches Video Seller Trust Index: https://bit.ly/2h67Dpa (Mediapost) Pixalate discovers a sophisticated mobile app fraud: https://bit.ly/2svSstF (Which-50 Media) For the most current news stories about Pixalate: http://www.pixalate.com/press/ Powered by JazzHR
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Unlock Your Sr Manager Potential: Insight & Career Growth Guide
Real-time Sr Manager Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sr Manager in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 40915 jobs in Singapore and 36325 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Sr Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Pixalate, Inc. is currently hiring and seeking a Sr. Manager, Customer Success (Ad Tech Experience Required) to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pixalate, Inc. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sr. Manager, Customer Success (Ad Tech Experience Required) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sr. Manager, Customer Success (Ad Tech Experience Required) typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Sr. Manager, Customer Success (Ad Tech Experience Required) interview at Pixalate, Inc., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pixalate, Inc.'s products or services and be prepared to discuss how you can contribute to their success.
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