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Urgent! Sr. Premium Support Engineer - Operations Bridge Job Opening In Singapore, Singapore – Now Hiring OpenText
Sr. Premium Support Engineer - Operations Bridge
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Sr. Premium Support Engineer - Operations Bridge
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OpenText
Sr. Premium Support Engineer - Operations Bridge
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Sr. Premium Support Engineer - Operations Bridge
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OpenText
Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.
As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First.
Future-Driven.
Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.
We're hiring talent that AI can't replace to help us shape the future of information management.
Join us.
Opentext - The Information Company
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture.
As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First.
Future-Driven.
Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers.
We're hiring talent that AI can't replace to help us shape the future of information management.
Join us.
Professional Skills
Familiar with Linux/Windows operating system operation and maintenance (e.g., service startup/shutdown, log analysis, performance monitoring); master basic operations of SQL databases (e.g., Postgres, Oracle); able to assist in troubleshooting issues related to the interaction between OBM and databases;
Understanding of ITIL operation and maintenance processes (e.g., incident management, problem management); possess IT service management concepts; able to provide support solutions compliant with ITIL standards for customers based on OpenText product characteristics;
Basic network knowledge (e.g., TCP/IP, protocols); able to assist in troubleshooting network communication-related issues of OBM products (e.g., port connectivity, abnormal data transmission).
Soft Skills
Excellent problem analysis and solving skills; clear logical thinking; able to quickly identify problems and propose effective solutions in complex scenarios;
Good communication and expression skills (verbal + written); able to accurately understand customer needs, clearly convey technical information, and coordinate internal and external resources to promote problem resolution;
Strong sense of responsibility and customer service awareness; able to work under certain pressure (e.g., responding to urgent customer issues, occasional overtime);
Good English reading and writing skills; proficient in reading English official documents and technical manuals of Micro Focus OBM products; candidates with English communication skills are preferred.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws.
Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Information Technology
Industries Software Development
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Unlock Your Sr Premium Potential: Insight & Career Growth Guide
Real-time Sr Premium Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Sr Premium in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 1123 jobs in Singapore and 1010 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Sr Premium roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! OpenText is currently hiring and seeking a Sr. Premium Support Engineer Operations Bridge to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at OpenText adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Sr. Premium Support Engineer Operations Bridge Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Sr. Premium Support Engineer Operations Bridge typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Sr. Premium Support Engineer Operations Bridge interview at OpenText, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the OpenText's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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