Sr Sales Operations Analyst

Job description

ExtraHop is reinventing Network Detection and Response (NDR) to help enterprises and organziations stay ahead of emerging threats with unmatched network visibility, context, and control.

Today's attackers bypass traditional security defenses through identity-based entry, move invisibly across cloud, on-premise, and data center networks using encryption and trusted applications, and exploit and exit whenever they want.

But all of that movement is visible on the network...

if you can see it.

By combining the power of NDR with Network Performance Management (NPM), Intrusion Detection Systems (IDS), and forensics in a single, integrated platform, ExtraHop can decrypt and unlock complete packet-level data at wire speed, analyze and correlate it across all your networks, applications, devices, and users with cloud-scale machine learning, and provide a single interface to the SOC to detect, investigate, and remediate modern cyber risks in real time.

As a Sr. Sales Operations Analyst, you will play a key role in managing all aspects of regional sales operations.

Operating at the intersection of leadership and hands-on sales operations expertise, you will lead initiatives to enhance efficiency, drive sales performance, and contribute significantly to our success.

Partnering with cross-functional teams to optimize our revenue generation processes.

This role reports to the VP, Sales Operations and VP Sales, APJ.

Key Responsibilities

• Analyze, optimize & document end-to-end sales processes to enhance efficiency and effectiveness
• Collaborate with sales leadership to develop accurate sales forecasts, pipeline management, Win/Loss reviews, and key sales metrics
• Drive insights for action from data analytics into sales performance, trends, and opportunities
• Cross-functional engagement with other departments to ensure alignment of sales operations with overall business objectives
• Evolve quoting from the Quote Desk Team to sales reps enhancing the skills and capabilities of the sales team around the knowledge of our products, and plan for channel quoting in FY26
• Drive accurate & tied out Annual Quota setting based our fiscal year objectives and industry standard best practices
• Support sales compensation plan designs and effective sales enablement on FY goals
• Support Annual planning cycles with research, data & insights for continued growth
• Oversee the implementation and management of sales technologies, CRM systems, and other tools
• Lead data integration and quality initiatives, ensuring accurate and reliable data across systems

Required Skills & Qualifications

• Minimum 10 years, proven successful experience as a Senior Sales Operations specialist.
  
  
• Strong analytical and problem-solving skills, with a focus on data-driven decision-making
• Demonstrated ability to optimize sales processes and implement sales technologies
• Strong communication and interpersonal skills, with the ability to collaborate effectively across departments and influence stakeholders at all levels
• Excellent project management and organizational skills, with the ability to prioritize and manage multiple initiatives simultaneously
• Experience in sales forecasting, planning, and compensation management
• In-depth knowledge of sales strategies for Go-To-Market, and best practices.
  
  
• Strategic mindset and ability to think analytically, solve complex problems, and drive process improvements
• Strong expertise & experience in sales automation platforms (e.g., Kluster, Clari, TruVoice / Primary Intelligence) and front office applications (e.g., Salesforce)
• Familiarity with emerging sales technologies and trends in revenue operations

• Certifications in relevant sales automation platforms and applications are a plus

• Work well under pressure—Work well in fast-paced, high-stress environments.
  
  

• Reliable—Has predictable, reliable attendance and engagement.
  
  

ABOUT EXTRAHOP:

ExtraHop empowers enterprises to stay ahead of evolving threats with the most comprehensive approach to network detection and response (NDR).

Since 2007, the company has helped organizations across the globe extract real-time insights from their hybrid networks with the most in-depth network telemetry.

ExtraHop NDR uniquely integrates network threat detection, network performance management (NPM), intrusion detection (IDS), and packet forensics into a single console with 100GB+ sensors, real-time decryption, and cloud-scale machine learning - delivering complete network visibility, unmatched context for data-driven security decisions, and improved SOC productivity.

ExtraHop is recognized by leading organizations for both its innovation in the market and its commitment to building a world-class team.

We are the only NDR vendor recognized as a leader by all major analyst firms including the 2024 Gartner Magic Quadrant for Network Detection and Response, the 2023 Forrester Wave for Network Analysis and Visibility, the 2024 IDC Marketscape for NDR, and the 2024 Gigamon Radar Report for Network Detection and Response.

OTHER BENEFITS:

Employees' wellbeing is top of mind for the ExtraHop team.

Employees and their families will have the option to participate in the following benefits:

• Health, Dental, and Vision Benefits
• Flexible PTO, Sick Time Prorated Based on Date of Hire, and All Federal Holidays (US Only) + 3 Days of Paid Volunteer Time
• Non-Commissioned Positions may be eligible to participate in the Annual Discretionary Bonus Plan
• FSA and Dependent Care Accounts + EAP, where applicable
• Educational Reimbursement
• 401k with Employer Match or Pension where applicable
• Pet Insurance (US Only)
• Parental Leave (US Only)
• Hybrid and Remote Work Model

Our people are our most important competitive advantage, leading the charge against cyber criminals.

Join the fight today

To learn more, visit or follow us on LinkedIn.

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