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Staff Software Engineer Job Opening In Singapore, Singapore – Now Hiring Zendesk


Job description

Job Description


Zendesk is looking for a Staff Software Engineer to join the Agent Workspace Messaging Team in Singapore.

You'll help build a next-generation messaging platform that empowers customers to deliver exceptional user experiences, working toward an omni-channel customer engagement product.

You will work with a diverse team of skilled engineers developing a highly-responsive web application.

You'll partner with product and UX teams to improve workflows and develop new features.

Staff Software Engineers at Zendesk are expected to be hands-on technologists who could lead application development initiatives directly, contribute to the design and implementation of projects, and be involved in technical discussions beyond their teams.

You should love finding simple solutions to complex problems, and care about not only the technical and algorithmic aspects of large systems, but the way they enable other developers to do their jobs.

You should have previous experience with web infrastructure, distributed systems, or component-oriented software engineering.

What you'll do

  • Build backend systems for our next-generation Messaging platform serving millions of users daily
  • Lead technical design discussions and propose innovative solutions across frontend and backend layers
  • Work full-stack in small, collaborative teams using bi-weekly sprints
  • Collaborate with Product Managers, Team Leads, and Designers to provide technical insights and estimates
  • Build POCs to evaluate technologies and ensure platform scalability, performance, and security
  • Mentor junior team members through pairing sessions and code reviews
  • Actively participate in coding, pull request reviews, and testing

What you bring

  • Proven software engineering experience with strong capabilities in Java, Python, Ruby, or Go
  • Working knowledge of JavaScript, Node.JS, and React
  • Solid understanding of high concurrency, low-latency, scalable distributed systems (Kafka, GraphQL, gRPC experience a plus)
  • Strong grasp of web technologies and frontend-backend interactions
  • Excellent troubleshooting skills using metrics, logs, and traces
  • Strong command of data structures and algorithms
  • Excellent communication skills with a customer-first mindset

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week.

This role must attend our local office for part of the week.

The specific in-office schedule is to be determined by the hiring manager.

The intelligent heart of customer experience

Zendesk software was built to bring a sense of calm to the chaotic world of customer service.

Today we power billions of conversations with brands you know and love.

Zendesk believes in offering our people a fulfilling and inclusive experience.

Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace.

Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

We are an AA/EEO/Veterans/Disabled employer.

If you are based in the United States and would like more information about your EEO rights under the law, please click here .

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law.

If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.

Required Skill Profession

Other General


  • Job Details

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Unlock Your Staff Software Potential: Insight & Career Growth Guide


Real-time Staff Software Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Staff Software in Singapore, Singapore, highlighting market share and opportunities for professionals in Staff Software roles.

6582 Jobs in Singapore
6582
5983 Jobs in Singapore
5983
Download Staff Software Jobs Trends in Singapore and Singapore

Are You Looking for Staff Software Engineer Job?

Great news! is currently hiring and seeking a Staff Software Engineer to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zendesk adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Staff Software Engineer Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Staff Software Engineer?

Key qualifications for Staff Software Engineer typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Staff Software Engineer?

To improve your chances of getting hired for Staff Software Engineer, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Staff Software Engineer Job Success

Zendesk interview tips for Staff Software Engineer

Here are some tips to help you prepare for and ace your Staff Software Engineer job interview:

Before the Interview:

Research: Learn about the Zendesk's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Staff Software Engineer interview at Zendesk, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zendesk's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Staff Software Engineer Positions

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