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Urgent! Store Manager at Plain Vanilla Bakery Singapore Job Opening In Singapore, Singapore – Now Hiring Itlearn360

Store Manager at Plain Vanilla Bakery Singapore



Job description

Responsibilities

  • Responsible for achieving the store’s annual, quarterly, and monthly revenue, cost, and profit targets.

  • Monitor inventory performance, including cost control, loss tracking, and discrepancy resolution.

  • Lead stock planning and order review: validate material usage forecasts, order schedules, and vendor alignment.

  • Ensure SOPs for inventory and asset management are implemented, maintained, and improved across the store.

  • Oversee asset and material safeguarding, ensuring equipment, tools, and supplies are used and maintained responsibly.

  • Assist in implementing the company's brand activities and promoting its business philosophy and corporate culture.

  • Responsible for managing relationships with customers, landlords, and store staff, handling customer complaints and feedback properly to enhance customer satisfaction.

  • Responsible for store venue renting and collaboration with external corporations and partnerships related to the store.

  • Responsible for daily management and supervision of store staff, including training, on-the-job guidance, performance evaluation, and personal development.

  • Responsible for analysing store operation data to improve and increase store revenue.

  • Review and analyse regular customer behaviour from loyalty program data to suggest local store strategies and improve retention and satisfaction.

  • Responsible for improving work procedures and rules for each position within the store and updating documentation of guidelines and SOPs.
  • Complete other tasks assigned by management.

Requirements

  • Education Level: Bachelor's degree or above.

  • More than 3 years of work experience in F&B or retail industries, including at least 1 year in a managerial role.

  • Skills: Proficient in office software, including slide presentations, documentation, basic Excel analysis, and professional-level English proficiency.

  • Strong leadership, decision-making, interpersonal, communication, planning, and execution skills.

  • A proactive drive to learn.

  • Genuine passion for coffee, food, or baking.

  • A strong work ethic.

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Required Skill Profession

Trade, Import & Export



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