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Urgent! Store Manager Job Opening In Central Singapore Community Development Council – Now Hiring Al Futtaim Retail Company (Singapore) Pte Ltd
Job Purpose:
To lead the store team in achieving store business objectives.
To establish the highest standard of service in both external and internal customers, providing direction and coaching to the store team to ensure store operate efficiently to maximize sales and profit.
What we offer:
Job Descriptions:
Leading store team in maximizing sales and commercial opportunities.
Regularly reviews & analyses sales figures including Daily, Weekly and Monthly BI
Leads walkarounds with Commercial, Visual Team and store visitors, highlighting best sellers, feedback on product information, availability risks, cataloguing and areas of missed opportunity
Consistently utilises other stores and builds robust relationships on Region, Regional Leadership Teams, Trading Teams and Head Office to drive the stores profile
To lead and focus on maximizing sales and commercial opportunities in the following areas: -
Maximize the sales return per square foot.
Increase average basket and overall transactions of the responsible business unit.
Efficiency of the full preparation/implementation of sales promotion activities.
Seasonal change is accordance to the seasonal guide provided and merchandise display present the season highlight and the standard of display is high to promote better shopping experience and increase sales.
Analysis sales figure and seek ways to increase sales via looking into areas of strengths and weaknesses guided by commercial numbers and on floor observation.
Use stock management systems to ensure the optimum stock availability and provide solution to ensure logistic movements of stocks including consolidation is being carried out in the most efficient manner i.e. WH to store, fitting room stock turnaround time and receiving stocks turnaround time are optimum.
Full implement best practices following the commercial management toolkit as guide to better manage the commercial aspect of the store business.
Lead and motive the team to achieve daily target set.
Provide timely feedback to the Buyers on all appreciation and markdown action, including aged/slow-selling merchandise, and ensure effective clearance of stocks.
2.
Deliver Excellent Customer Service
Build a service culture that drive team towards achieving excellent customer service via mentoring, coaching, investigate training requirement, motivation, incorporate customer service into daily briefing and role play and leading by example.
Delivers great service for our customers and role models with our 4 key service behaviours at all time
Achieve company and store customer satisfaction score and Net Promoter score target or above.
Exploits the stores service offer and has awareness of our competitors service proposition to drive customers' expectations e.g. fitting rooms, tills and using new service technology
Ensures customer complaints are dealt appropriately with in a timely manner and risks are identified and managed
3.
Merchandise Management & Department Presentation
Drives the Visual Team to ensure the delivery of the activity calendar including events, sale, seasonal and product launches
Liaise with the Merchandising Team to ensure the best mix of available merchandise is displayed in the store.
Liaise with the VM team to ensure high standards of merchandise presentation at all times.
Plan and implement changes to merchandise layouts to maximise returns per square foot.
Ensure each Section Manager has updated the sales floor plans for the regular and sales period.
Periodically update the sales floor plan and ensure floor proportionality match sales efficiency and suggest areas for improvements.
Implement Basic Stock System and ensure backroom is clean and tidy so that team could easily locate stocks for replenishment purposes.
Probe department strengths and weaknesses, make recommendations for changes.
Ensure brand names of each sub brand unit and merchandise themes are effectively highlighted in all departments.
Ensure aged and damaged merchandise are cleared according to Company's policies.
All Seasonal Clearance preparation work and clearance guide are fully complied with including price change on the floor via price tagging are according to the clearance lists provided by the Merchandise team.
4.
Drive In-Store Operational Efficiency
Ensure maximum efficiency by planning and implementing of staffing resources.
Work closely with the supporting team to ensure that merchandise is efficiently ordered, delivered and returned from / to the Warehouse and store or store to outlets, correct BTF is built on each line.
Adhere to legal and company regulations and ensure company assets are safeguarded through maximum effectiveness of health and safety policy, security procedures and premises management.
Liaise regularly on all relevant operational matters with Line Manager.
Monitor and review all the operations standards are complied at the designated store.
Leads Safe & Legal working environment for colleagues & customers and is accountable for the stores Business Continuity Plan
Has a detailed understanding of company due diligence requirements and the internal audit processes and keeps up to date with any changes to the Trading Safely & Legally policy
Leads on official visits
5.
Cost Control
Ensure all administrative documentation and procedures relating to financial and stock control are fully implemented.
Manage stock take preparation/activities and initiate the appropriate follow up / investigation on stock loss.
Ensure staffing resources are productive & cost efficient.
Set and control budgets for designated areas.
Support the commercial efforts in ensuring store operation expenses are in line with budget allocation.
Leads improvement in store efficiencies / cost improvement processes and the store cost improvement action plan e.g productivity
6.
People Management
Lead and motivate department staff to drive delivery of consistent high standards of performance and behaviour
Deliver the performance review process and provide regular feedback to team
Provides regular feedback to your direct reports and recognises individuals who perform well in their role
Identify and develop talent through effective development planning and training
Drives individual performance and develops potential through the successful implementation of the career path
Communicate effectively and engage team throughout the department and the company
Implements company HR policies consistently across the store to drive improvements
Ensures the staffing model is regularly reviewed and reflects store activity, delivering the right people in the right place and at the right time for customers assistance and management.
Job Requirements:
Minimum Experience
Key Skills
Technical Skills / Systems Skills
Behavioral Competencies
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Unlock Your Store Manager Potential: Insight & Career Growth Guide
Real-time Store Manager Jobs Trends in Central Singapore Community Development Council, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Store Manager in Central Singapore Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 40504 jobs in Singapore and 37586 jobs in Central Singapore Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Store Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Al Futtaim Retail Company (Singapore) Pte Ltd is currently hiring and seeking a Store Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Store Manager Jobs Central Singapore Community Development Council.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Al Futtaim Retail Company (Singapore) Pte Ltd adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Store Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Central Singapore Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Store Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Store Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Store Manager interview at Al Futtaim Retail Company (Singapore) Pte Ltd, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Al Futtaim Retail Company (Singapore) Pte Ltd's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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