Store Manager / Deputy Store Manager
Requirement:
Responsible for the overall daily operations of the retail store, including but not limited to product sales, customer service, product display and merchandising, stock control, cash management, and administrative record-keeping.
Lead the store team to achieve company-set sales targets on a yearly, quarterly, and monthly basis.
Monitor performance, allocate tasks, and implement action plans to ensure goals are consistently met or exceeded.
Supervise, train, mentor, and motivate store staff to deliver high-quality service and sales performance.
Build a high-performing team and develop future leadership talent.
Build and maintain relationships with key clients, VIPs, and corporate customers.
Ensure customer satisfaction by handling feedback and complaints effectively, and drive customer loyalty and repeat purchases.
Execute company marketing campaigns and in-store promotions.
Collect feedback from customers and staff to improve sales strategies.
Contribute to planning and implementing initiatives to increase footfall and sales revenue.