POSITION SUMMARY
The driver of total store sales, the customer experience, overall operational excellence and our high performance selling culturePrimary responsible for the management of the store, including directing the work of direct reports and is responsible for the store’s culture and associate engagement KEY AREAS OF RESPONSIBILITIES
Manages the overall storeLeads financial growth of the store, year over yearLeads the sales floor and drives store results through the store teamDrives a primary focus on bras as the premier product differentiator and develops a “Best at Bras” culture; builds the brand by cultivating loyaltyRole models, coaches and develops best-in-class selling behaviorsSets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business resultsEnsures the operations of the store are executed with excellenceAccountable for the development of associates’ product knowledge which in turn, enables high performance sellingInfluences and inspires associates to unlock individual potential for extraordinary selling and productivity resultsOwns workforce management, including talent productivity decisions, writing the weekly schedule and ensuring state specific complianceAccountable for the selection and development of top talent within the total storeResponsible for the talent life cycle of direct reports, including recruitment, hiring, onboarding, training, development, performance management, terminations and succession planning REQUIREMENT
Minimum 5-7 years of total retail experience with a minimum of 3 years in a supervisory roleDiploma/Bachelor’s degree (desirable) in related field or equivalent experienceAbility to communicate, influence and negotiate effectively with all levels of leadershipProven organisational skills – able to manage multiple demands with competing priorities and allocate time effectivelyAbility to analyse situations and resolve issues with innovation and creativityAbility to challenge and influence operational processes