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Urgent! Strategy and Operations Analyst - Workforce Strategy, Regional Logistics Job Opening In Singapore, Singapore – Now Hiring Shopee
Overview
The SPX Express Regional team is committed to providing users with the best logistics experience in the most cost-effective way.
Positioned at the crossroads of Business, Operations, and Product, the team strives to enhance delivery speed and reliability by creating innovative services to exceed users' expectations.
Using the latest technology and data-driven strategies, the team optimises the logistics value chain, from the seller to the last-mile delivery.
With access to extensive data, the team gains insights into logistics operations and user preferences to deep-dive and solve pain points from a first-principles basis.
Job Description
The Workforce Strategy Analyst is responsible for leading the analysis of long-term workforce and labour landscape trends to ensure SPX Express maintains the operational capacity, resilience, and cost-efficiency needed to support growth across Southeast Asia, Taiwan, and Brazil.
This role is pivotal in identifying structural manpower challenges and designing forward-looking workforce strategies — including the adoption of scalable alternatives such as Buyer Self Collection (BSC) — to meet the evolving demands of our logistics network.
Responsibilities
Lead ongoing assessments of long-term manpower trends across markets — including demographics, workforce availability, wage movements, and labour regulations — to project future operational risks or gaps in manpower.
Collaborate with operations, network planning, and commercial teams to translate workforce insights into volume-aligned capacity strategies.
Track regional and global shifts in employment models (e.g. gig economy, automation, outsourcing) and evaluate their impact on SPX Express operations.
Identify structural constraints in traditional delivery models and propose scalable alternatives like Buyer Self Collection (BSC), parcel lockers, or other delivery modes.
Build dashboards and structured reporting mechanisms to highlight productivity trends, workforce gaps, and strategic opportunities.
Collect, analyse and disseminate information and analysis on loss, risk, threat and potential future state.
Monitor and evaluate risk management strategies; may include building dashboards for better visibility.
Requirements
Bachelor’s degree in a related field (Data Analytics, Operations, Supply Chain, Business Intelligence, Analytical disciplines, etc.)
Relevant experience in supply chain/ operations management and/or supply chain risk monitoring experience.
Fresh graduates are welcome to apply
Practical knowledge of SQL and Python is preferred
Excellent communication skills (written and verbal)
Professional demeanor and ability to communicate with all levels of business leadership and staff
Strong self-discipline and self-management skills, able to work effectively as part of a team or on a single contributor project
Good project management skills, with a keen interest in driving business outcomes
Familiarity and mastery of various technology platforms, such as geospatial tools; news aggregators, and scraping platforms, are preferred
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Internet Marketplace Platforms and Technology, Information and Internet
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Unlock Your Strategy and Potential: Insight & Career Growth Guide
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Great news! Shopee is currently hiring and seeking a Strategy and Operations Analyst Workforce Strategy, Regional Logistics to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Shopee adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Strategy and Operations Analyst Workforce Strategy, Regional Logistics Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
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