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Student Services Executive Job Opening In Singapore, Singapore – Now Hiring Firstcom Academy


Job description

Customer Service Specialist

  • Working Days : 5 days' work week, including weekends (rostered based on company's schedule)
  • Working Hours : 8:30am – 6:00pm / 9:30am – 7:00pm / 1:00pm – 10:00pm
  • Location : Tiong Bahru (Central Plaza) or Woodlands (WoodSquare)
  • Salary Range : $3, $4,500.00
  • Position Type : Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Position Overview:

This role involves managing student inquiries, assisting with course-related administrative tasks, and ensuring a smooth enrolment and post-course experience.

You will serve as the primary point of contact for students, addressing their needs promptly and professionally while collaborating with internal teams to maintain high service standards.

If you are passionate about providing exceptional customer service and enjoy working in a dynamic, learner-focused environment, we welcome you to join our team and contribute to shaping the future of adult learning.

Key Responsibilities:

  • Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
  • Provide support for learners and companies through telephone, emails and walk-ins
  • Ensure smooth daily operational activities
  • Assist in classroom facilitation
  • Preparation of course materials
  • Administrative work (Attendance, Evaluation, Document Filing, etc)
  • Monitor and schedule all trainings to ensure compliance
  • Assist in the company's continuous improvements and training related areas

Requirements:

  • Minimum one year of experience in customer service, telemarketing or related role.

  • Good communication and interpersonal skills with excellent command of written and spoken language
  • Proficient with MS Office
  • Ability to work independently and as part of a team.

  • Adaptable to a fast-paced and changing environment.

Location Addresses:

  • Tiong Bahru (Central Plaza): 298 Tiong Bahru Rd #08-01 Central Plaza Singapore
  • Woodlands (WoodSquare): 6 Woodlands Square, #07-03 Woods Square Tower 2, Singapore

Required Skill Profession

Other General


  • Job Details

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Unlock Your Student Services Potential: Insight & Career Growth Guide


Real-time Student Services Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Student Services in Singapore, Singapore, highlighting market share and opportunities for professionals in Student Services roles.

3800 Jobs in Singapore
3800
3346 Jobs in Singapore
3346
Download Student Services Jobs Trends in Singapore and Singapore

Are You Looking for Student Services Executive Job?

Great news! is currently hiring and seeking a Student Services Executive to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Firstcom Academy adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Student Services Executive Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Student Services Executive?

Key qualifications for Student Services Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Student Services Executive?

To improve your chances of getting hired for Student Services Executive, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Student Services Executive Job Success

Firstcom Academy interview tips for Student Services Executive

Here are some tips to help you prepare for and ace your Student Services Executive job interview:

Before the Interview:

Research: Learn about the Firstcom Academy's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Student Services Executive interview at Firstcom Academy, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Firstcom Academy's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Student Services Executive Positions

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