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Urgent! Student Services Executive Job Opening In Tiong Bahru – Now Hiring Firstcom Academy Pte. Ltd.

Student Services Executive



Job description

Student Services Executive

  • Working Days: 5 days' work week, including weekends (rostered based on company's schedule)
  • Working Hours: 8:30am – 6:00pm / 9:30am – 7:00pm / 1:00pm – 10:00pm
  • Location: Tiong Bahru (Central Plaza) or Woodlands (WoodSquare) or Paya Lebar (Lifelong Learning Institute)
  • Salary Range: $3, $4,500.00
  • Position Type: Full-Time Permanent Position (Basic + Performance Bonuses + ALs + Medical and Dental Benefits)

Position Overview:

This role involves managing student inquiries, assisting with course-related administrative tasks, and ensuring a smooth enrolment and post-course experience.

You will serve as the primary point of contact for students, addressing their needs promptly and professionally while collaborating with internal teams to maintain high service standards.

If you are passionate about providing exceptional customer service and enjoy working in a dynamic, learner-focused environment, we welcome you to join our team and contribute to shaping the future of adult learning.

Key Responsibilities:

  • Liaise with learners, trainers and related departments & organisations to ensure programmes run smoothly
  • Provide support for learners and companies through telephone, emails and walk-ins
  • Ensure smooth daily operational activities
  • Assist in classroom facilitation
  • Preparation of course materials
  • Administrative work (Attendance, Evaluation, Document Filing, etc)
  • Monitor and schedule all trainings to ensure compliance
  • Assist in the company's continuous improvements and training related areas

Requirements:

  • Minimum one year of experience in customer service, telemarketing or related role.

  • Good communication and interpersonal skills with excellent command of written and spoken language
  • Proficient with MS Office
  • Ability to work independently and as part of a team.

  • Adaptable to a fast-paced and changing environment.

Location Addresses: (Permanently allocated to 1 Training Centre)

  • Tiong Bahru (Central Plaza): 298 Tiong Bahru Rd #08-01 Central Plaza Singapore 
  • Woodlands (WoodSquare): 6 Woodlands Square, #07-03 Woods Square Tower 2, Singapore
  • Paya Lebar (Lifelong Learning Institute):11 Eunos Rd 8, #08-04, Lifelong Learning Institute Singapore 40860


Required Skill Profession

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    Unlock Your Student Services Potential: Insight & Career Growth Guide


  • Real-time Student Services Jobs Trends in Tiong Bahru, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Student Services in Tiong Bahru, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3801 jobs in Singapore and 3 jobs in Tiong Bahru. This comprehensive analysis highlights market share and opportunities for professionals in Student Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Student Services Executive Job?

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Firstcom Academy Pte. Ltd. adheres to the cultural norms as outlined by Expertini.

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    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
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    Firstcom Academy Pte. Ltd. interview tips for Student Services Executive

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