Urgent! Student Services & Reception Executive Job Opening In Singapore, Singapore – Now Hiring RD American School
JOB TITLE: STUDENT SERVICES AND RECEPTION EXECUTIVE
ABOUT
RD American School partners exclusively with Riverdale Country School - one of America's top-ranked private schools.
We are more than an educational institution - we are an accelerator of learning.
Our approach is grounded in cognitive science and modern pedagogy, empowering students to thrive in a complex, fast-changing world.
Overview
RD American School partners exclusively with Riverdale Country School - one of America's top-ranked private schools.
We are more than an educational institution - we are an accelerator of learning.
Our approach is grounded in cognitive science and modern pedagogy, empowering students to thrive in a complex, fast-changing world.
Role
The Student Services and Reception Executive is the first point of contact for parents, visitors, and prospective families.
This role is responsible for delivering professional, welcoming experience at the school’s reception, managing phone calls and emails, and supporting the Admissions team with inquiries and walk-in visits.
The position requires excellent communication skills, a customer-service mindset, and the ability to manage multiple tasks in a fast-paced environment.
Job Responsibilities
Reception & Customer Service: Greet and assist visitors, parents, and students in a professional and friendly manner.
Reception & Customer Service: Attend to phone inquiries and respond promptly to emails.
Reception & Customer Service: Manage the reception area to ensure it remains welcoming, tidy, and presentable.
Reception & Customer Service: Handle incoming and outgoing mail, deliveries, and courier services.
Admissions Support
Provide initial information to prospective families and direct detailed queries to the Admissions team.
Assist with scheduling and making reminder calls for school tours, appointments, and meetings.
Record and track inquiries (phone, email, walk-ins) accurately in the admissions system.
Support admissions events such as open houses, orientations, and parent information sessions when required.
Academic Team Support
Assist academic staff with student attendance monitoring by making follow-up calls to parents when students are absent to ensure continuity of care and maintain home-school communication.
Support the coordination of parent-teacher conferences and academic meetings by managing scheduling systems and sending reminder communications to families.
Provide administrative assistance to academic departments including document preparation, photocopying of educational materials, and maintaining classroom supply inventory.
Facilitate communication between academic staff and families by relaying messages, coordinating appointment requests, and ensuring timely information flow.
Administrative Support
Maintain visitor logs, appointment calendars, and security procedures for guest entry.
Provide general administrative support, including data entry, filing, and document preparation.
Coordinate with other departments to support day-to-day school operations.
Assist with event logistics and coordination for school functions, including setup support for open houses, workshops, parent information sessions, and school celebrations.
Provide backup administrative support during peak periods, school events, and staff absences to ensure continuous operational efficiency.
Manage office supplies inventory and coordinate with vendors for reception area needs and general administrative materials.
Ensure compliance with PDPA and confidentiality standards when handling personal information.
Requirements
Diploma or GCE A-Level qualification; additional certification in administration or customer service is a plus.
Prior experience in reception, front desk, or customer service roles (experience in schools or education sector preferred).
Proficient in Microsoft Office (Word, Excel, Outlook); experience with CRM or school management systems an advantage.
Strong command of written and spoken English; additional languages are a plus.
Professional appearance and demeanour with excellent interpersonal skills.
Adaptable to a fast-paced international school environment.
At RD American School, you’ll be part of a forward-thinking team shaping the future of education.
You’ll have the opportunity to innovate, lead, and make a meaningful impact on learners and families across the region.
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Unlock Your Student Services Potential: Insight & Career Growth Guide
Real-time Student Services Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Student Services in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3801 jobs in Singapore and 3344 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Student Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! RD American School is currently hiring and seeking a Student Services & Reception Executive to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Student Services & Reception Executive Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at RD American School adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Student Services & Reception Executive Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Student Services & Reception Executive typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Student Services & Reception Executive interview at RD American School, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the RD American School's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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