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Urgent! Supervisor (Marina Bay Sands) Job Opening In Singapore, Singapore – Now Hiring Burberry
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Department: RETAIL OFFLINE
Location: SG
INTRODUCTION
JOB PURPOSE
Daily floor supervision of sales team ensuring great customer experiences and thereby driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience.
RESPONSIBILITIES
Supervise, assist and motivate sales associates to consistently deliver high-value experiences on the selling floor to every client; act as a “quality control” supervisor ensuring that every interaction with a customer is memorable.
Partner with associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
Lead a high performing customer facing and service orientated team.
Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies.
Manage the customer flow to ensure the best possible service and that no client is left unattended.
Set the pace and standard to deliver excellent service to customers
Drive partnership on the selling floor between sales associates, specialists, stock associates and operations team
Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions.
Develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews.
Lead by example by delivering the Burberry Experience to customers when necessary.
Partner with GM, SM and S&P to take ownership of Burberry Experience training within the store.
Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
Partner with store management to set goal expectations.
Deliver formal performance feedback in partnership with store management through monthly Burberry Experience Development Plans.
Resolve difficult customer issues and escalate to management when necessary.
In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level.
Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations.
Assist with the opening and closing ofstore which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
Additional duties as required.
PERSONAL PROFILE
Advanced knowledge of POS system.
Previous experience with Apple mobile devices and comfortable with the use of digital tools.
1-2 years previous supervisory or management experience in retail sales.
MEASURES OF SUCCESS
Monthly Burberry Experience evaluation score
Managing performance improvement and development of associates
Improvement in every KPI within the retail scorecard
FOOTER
Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
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Unlock Your Supervisor Marina Potential: Insight & Career Growth Guide
Real-time Supervisor Marina Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Supervisor Marina in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4827 jobs in Singapore and 4290 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Supervisor Marina roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Burberry is currently hiring and seeking a Supervisor (Marina Bay Sands) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Supervisor (Marina Bay Sands) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Burberry adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Supervisor (Marina Bay Sands) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Supervisor (Marina Bay Sands) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Supervisor (Marina Bay Sands) interview at Burberry, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Burberry's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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