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Urgent! Supervisor, Ops Control/Monitoring Centre Job Opening In North East Community Development Council – Now Hiring SMARTE CARTE SINGAPORE PTE LTD
Core Responsibilities:
· Monitor and update real-time ground situations at all key touchpoints in all terminals from TMC via CCTV, in accordance with SOPs.Process all Porter Service request(s) and ensure respective Operations Supervisor fulfills service.
· Coordinate and support overall, trolley, taxi and porter operations.
· Act as coordinator between Duty Manager and Duty Terminal Manager/TMC Operations Cells during extraordinary operations matters that may arise.
Assist the Terminal Manager/Duty Manager with incident/accident investigation by extracting the CCTV footages.
· Provide ad hoc administrative support to Duty Ops Manager when required.
· Alert the respective duty Supervisor on key event of the day.
· Perform any other duties assigned by management.
Trolley Operations
· Monitor the supply and demand of trolleys using the associated systems.
· Perform routine checks as stipulated in the SOP.
· Activate Operations Supervisor for replenishment of trolleys and/or clearing of unused trolleys when required.
· Provide regular updates to CAG using relevant platforms on real-time trolleys levels at designated locations.
· Receive direct information and report any incidents related to trolley operations to the Operations Supervisor for prompt response and assistance.
Taxi Operations
· Monitor the supply and demand of taxis using the associated systems.
· Activate taxi supply when necessary, including phone calls to taxi operators and urgent calls.
· Ensure all terminal workstations and TMS area functioning including verifing and updating the accuracy of information in the taxi systems.
· Observe and report the status of passenger queue ensuring appropriate actions are taken to accommodate passengers in queue.
· Plan for taxi supplies and take appropriate action in the administration of taxi coordination.
Periodic Duties:
· Generate service utilization reports
· Cover Operations Supervisor's duties as assigned.
· Cover Duty Manager's duties in their absence for coordination.
· Undertake ad hoc quality/operations improvement projects/tasks as assigned
Job Specifications (Qualifications/Experiences):
· Diploma in Science/Engineering/ Supply Chain or equivalent.
· Minimum 2 years of supervisory experience in quality/operations functions.
· Possess good interpersonal, communication and organizational skills.
· Confident in managing and influencing stakeholders in TMC.
· Adaptable to change and a good team player.
· Microsoft Proficient
· Able to work on shift duty.
· Able to obtain an Airport Pass (Airside)
· hours shift, Work 4 days off 3 days.
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Unlock Your Supervisor Ops Potential: Insight & Career Growth Guide
Real-time Supervisor Ops Jobs Trends in North East Community Development Council, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Supervisor Ops in North East Community Development Council, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 4642 jobs in Singapore and 535 jobs in North East Community Development Council. This comprehensive analysis highlights market share and opportunities for professionals in Supervisor Ops roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! SMARTE CARTE SINGAPORE PTE LTD is currently hiring and seeking a Supervisor, Ops Control/Monitoring Centre to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Supervisor, Ops Control/Monitoring Centre Jobs North East Community Development Council.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SMARTE CARTE SINGAPORE PTE LTD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Supervisor, Ops Control/Monitoring Centre Jobs Singapore varies, but the pay scale is rated "Standard" in North East Community Development Council. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Supervisor, Ops Control/Monitoring Centre typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Supervisor, Ops Control/Monitoring Centre interview at SMARTE CARTE SINGAPORE PTE LTD, research the company, understand the job requirements, and practice common interview questions.
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