Role:
We are seeking a detail-oriented and motivated Associate System Engineer to support the design, development, implementation, and maintenance of IT systems and infrastructure.
You will work closely with senior engineers and cross-functional teams to troubleshoot issues, configure hardware and software, and ensure system efficiency and security.
Responsibilities:
• Deploy patches and software applications using Microsoft SCCM
• Monitor system performance and troubleshoot issues to ensure high availability and reliability
• Support in the development and deployment of IT solutions based on business needs
• Collaborate with cross-functional teams to identify system requirements and enhancements
• Generate reports and analyze patch compliance and deployment status
• Handle and resolve daily service requests and incident tickets
• Troubleshoot Level 1 and Level 2 technical issues
• Apply and manage server patching processes
• Test patches and applications in a staging environment prior to deployment