Summary of Job Description
To manage and administer the organization's systems, Active Directory and virtual desktop infrastructure to ensure high availability, security and performance.
Key Responsibilities
- Install, configure, upgrade and administer Windows servers.
- Manage and administer Active Directory, DNS, DHCP, File & Print and Office 365.
- Perform regular system OS, firmware patching, bug-fixing and upgrading.
- Perform regular system performance and security monitoring to identify any possible performance issue and intrusions.
- Perform ongoing performance tuning, hardware and OS upgrades, resource optimization and capacity planning.
- Manage, monitor and administer VMware Horizon VDI to ensure remote access is secure.
- Develop and maintain system, Active Directory and enterprise backup operation guides and procedures.
- Work closely and provide technical support to other IT teams as required.
- Manage vendor relationships and ensure SLAs are met in accordance with the contracts underpinning.
Requirements
- Advanced Diploma or Degree in the filed of Computer Science, Information Systems or Software Engineering and/or 2-5 years or more of equivalent work experience.
- Advantage to possess the MSCE certification.
- Minimum 2 years of experience in either Healthcare or Hospitality industry but not compulsory.
- Minimum 2 years extensive hands-on experience in managing and administering Active Directory, DNS, DHCP, File & Print Services.
- Strong technical knowledge and experience administering and configuring VMware ESXi, Microsoft Windows Server 201x and 202x.
- Strong experience and/or good knowledge in Microsoft Active Directory.
- Good knowledge in Incident, Problem and Change Management framework such as ITIL.
- Experience in MS SQL Database would be advantage.
- Strong written, oral, interpersonal communication and presentation skills.
- Excellent analytical and problem-solving skills.
- Highly self-motivated and directed.
- Ability to effectively prioritize and execute tasks in a high pressure environment.