Overview
Provide technical expertise, including both
pre-sales
and
post-sales
support, for i-PRO’s professional range of security products, such as
Video Management Systems ,
IP cameras ,
NVRs ,
CCTV , and wireless solutions across operations in APAC region.
Responsibilities
Solution Design & Proposal
Develop tailored
CCTV solutions , including camera selection, NVRs, storage systems, and network architecture, to meet the specific needs of various industries.
Create detailed system architecture diagrams and
Bills of Materials
(BOM).
Product Demonstrations & Proof of Concept (POC)
Conduct live or recorded demonstrations showcasing key features such as AI analytics and third-party analytics integration.
Deploy POC systems to validate product performance in real-world environments.
Technical Consultation & Post-Sale Support
Provide
VMS support
and troubleshooting to ensure seamless system operation.
Offer guidance on
integrating
i-PRO products with existing systems, including VMS.
Support the development and deployment of
Edge AI
applications and partner solutions.
Tender & Specification Support
Assist in the preparation of technical documentation for tenders and RFPs.
Collaborate with partners and specifiers to include i-PRO products in project specifications (spec-in activities).
Training & Enablement
Deliver
Pre-sales & Technical training
to partners, distributors, and internal teams to enhance product knowledge and solution selling.
Active Learning Platform Management
Work closely with the i-PRO Americas training team to launch, maintain, and enhance the Active Learning platform.
Develop onboarding and training materials, including instructional videos.
Requirements
Minimum a Diploma or Degree in
Computer Studies /Computer Science/Information Technology/ Electronic Engineering
Relevant work experience in
Singapore
and
S.E.A
operations.
At least
3 years
of relevant experience in system engineer for security system
Good Knowledge of Network Structure, Firewall, VLAN, etc
Good Knowledge of
security products
such as CCTV, IP camera, NVR, monitoring software, VMS, access control system and wireless product
Good Knowledge of MS Windows Server
Operating System , Active Directory, DNS, SAN & NAS
Experience in web fundamentals skill HTML, Javascript, CSS
Understanding of database design, query and systems (SQL)
Good communication and presentation skills
Occasional travel within Asia Pacific may be required
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