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System Manager – Cybersecurity Operations Job Opening In Singapore, Singapore – Now Hiring ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD.


Job description

Overview

The System Manager role ensures unified oversight, accountability, and seamless coordination across security domains, driving operational excellence and aligning cybersecurity operations with organizational strategy.

The System Manager will also serve as the point of contact with access to Ensign's expert bench, orchestrating escalations, system improvements, and customer success outcomes.

This position requires a dynamic leader with a proven track record in IT service delivery, customer relationship management, and operational governance — someone who can unify people, processes, and technology to build a resilient and scalable security ecosystem.

Key Responsibilities

Cybersecurity Operations Command:

  • Serve as the central engine for Day 2+ operations, orchestrating activities across all cybersecurity domains.

  • Provide unified oversight, execution, and accountability for post-deployment operations.

  • Ensure operations are not only maintained but continually improved and strategically aligned with business and IT objectives.

Incident & Escalation Management:

  • Manage escalations and outages, ensuring seamless coordination with support teams for timely resolution.

  • Act as the single point of contact with reach-back access to Ensign's subject matter experts and broader cybersecurity bench.

  • Govern SLA adherence and ensure service performance meets contractual and organizational standards.

Customer & Stakeholder Engagement:

  • Act as a trusted partner for business stakeholders, ensuring transparency and proactive communication.

  • Collaborate across teams to align cybersecurity operations with customer and business outcomes.

  • Drive continuous service improvement, customer retention, and relationship growth through operational excellence.

Governance & Continuous Improvement:

  • Oversee request fulfillment and issue resolution to provide an integrated, end-to-end view of operations.

  • Support automation efforts, cost optimisation and service compliance while maximizing system availability and resilience.

  • Lead initiatives to refine operational processes, frameworks, and documentation to meet compliance and audit requirements.

Leadership & People Development:

  • Provide mentoring and direction to technical and functional teams, ensuring collaborative success.

  • Drive accountability across onshore/offshore delivery teams, enabling continuous growth and performance improvement.
    Build strong relationships internally and externally to support long-term partnership and innovation.

Qualifications

  • Experience: 10+ years in IT/cybersecurity operations, managed services, or system management, with significant exposure to global and enterprise-scale customers.

  • Leadership Skills: Proven ability to lead cross-functional teams, manage customer success outcomes, and act as the command hub for escalations and operations.

  • Operational Expertise: Strong background in service management (ITIL frameworks), SLA governance, escalation handling, and contract lifecycle management.

  • Technical Knowledge: Familiarity with enterprise cybersecurity operations, cloud ecosystems (AWS/Azure), and hybrid infrastructure environments.

  • Business Acumen: Skilled in account growth, customer retention, and aligning operations with P&L objectives.

  • Certifications: ITIL (Foundation/Intermediate/Practitioner), PMP/PMT, and cloud certifications (AWS, Azure) preferred.

Required Skill Profession

Other General


  • Job Details

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Unlock Your System Manager Potential: Insight & Career Growth Guide


Real-time System Manager Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for System Manager in Singapore, Singapore, highlighting market share and opportunities for professionals in System Manager roles.

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Are You Looking for System Manager – Cybersecurity Operations Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for System Manager – Cybersecurity Operations Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for System Manager – Cybersecurity Operations?

Key qualifications for System Manager – Cybersecurity Operations typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for System Manager – Cybersecurity Operations Job Success

ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD. interview tips for System Manager – Cybersecurity Operations

Here are some tips to help you prepare for and ace your System Manager – Cybersecurity Operations job interview:

Before the Interview:

Research: Learn about the ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your System Manager – Cybersecurity Operations interview at ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ENSIGN INFOSECURITY (CYBERSECURITY) PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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