Position Profile
Department: Business Engineering
Report to: Manager
Functional Relationship with: MES + ASEAN OSA OPA & Japan
Based in Singapore
Job site: Yishun
The successful candidate will: be responsible for planning, IT Infrastructure design, configuration, installation, implementation, and deployment of network infrastructure to MES & OSA, liaise with MMC team.
Key Duties & Responsibilities
- Responsible for planning, IT Infrastructure design, configuration, installation, implementation, and deployment of network infrastructure
- Technical advice and propose solutions to the Infrastructure Team Leader when required.
- Handle network/systems testing and manage web-based applications infrastructure.
- Provide technical support on and after office hours on mission-critical systems.
- Perform system administration.
- End users support.
- Participate in Regional / Global Projects.
- Handle network/systems backup, restore.
- Perform sharp and meticulous troubleshooting skills at LAN (wired, wireless), WAN and cloud providers.
- Update and liaise project status, project reporting, and issues to respective team members.
- Produce operation procedures and training to users for new technologies implemented.
Ability / Competency Required
- Degree in Computer Science / Telecommunications / Information Technology or any relevant
- At least 3 years’ experience in a regional role preferred
- Proven operational experience working in LAN, WAN, Wireless, Security, Cloud providers (AWS, Azure), VPN, Active Directory, DNS, DHCP
- Demonstrable experience with managing MS Hyper-Vs, VMWare ESXI, SAN, NAS, Veeam Backup, and tape libraries.
- Knowledge of SD-WAN, SASE, and CASB is preferred
- Industry certification from Cisco, FortiGate, Microsoft, and AWS is highly desirable.
- Excellent interpersonal, communication, and presentation skills and ability to communicate with all levels of end users.
- Ability to work under pressure with minimum supervision
- Able to work well as a team player while being independent and pro-active
- Positive attitude in the challenging work environment
- Able to travel for ASEAN and India region
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